Customer Experience Ambassador

5 days ago

San Fernando, Central Luzon, Philippines Globe Telecom Full time

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description Manages the day-to-day operations of the Globe kiosks from the promotion of digital channels, management of inventory and accomplishment of Sales targets. Educates customer and lead their assisted digital journey. Engages new & existing customers with Globe products and services.

* Assist walk-in subscribers with their concerns and queries.
· Sells all products and services to walk in customers.
· Performs product demonstrations.
· Accept, screen, evaluate and approve of documents received from subscribers,
· Practice timely and efficient customer delivery thereby achieving targets for the entire team
· Ensure proper monitoring and resolution of after-sales transactions.
· Ensure proper monitoring and timely transmittal of all subscriber documents to the Credit Library.
· Able to function as admin and cashier

Equal Opportunity Employer
Globe's hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

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