Spanish Bilingual Tech Support

4 days ago

Taguig, National Capital Region, Philippines HRTX Full time ₱216,000 - ₱360,000 per year


Role Overview:

As a Bilingual Agent, you will be doing after-sales service for outdoor batteries, mobile power, etc., including customer service such as returns and exchanges, as well as technical support services such as warranty and instruction on how to use.

Role Responsibilities:

Customer Service:

  • Respond to customer questions regarding queries about the product, warranty, re-order, return and exchanges,
  • Address customer inquiries and resolve any issues related to orders promptly and professionally.
  • Handle any customer concerns or issues with empathy and professionalism.
  • Strive to provide a positive and memorable customer experience on every call

Additional Tasks:

  • Maintain up-to-date knowledge of products
  • Adhere to all company procedures and standards for transaction processing and customer service.
  • Work collaboratively with team members to meet performance goals and maintain a high level of customer satisfaction.

Qualifications:

  • Excellent communication skills
  • Customer Focus: A friendly and patient demeanor with a passion for providing exceptional service.
  • Attention to Detail: Ability to accurately record and input customer information.
  • Ability to multitask and work in a fast-paced environment.
  • Strong problem-solving skills and a customer-focused attitude
  • Tech Savvy: Comfortable using computer systems and after sales software.
  • Typing Skills: Proficient typing for efficient data entry.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.
  • Prior experience: At least 1 year experience in a bilingual technical support role, preferably in a BPO

Work Setup:

  • Willing to work in McKinley, Taguig (office-based), Night Shift
  • Flexible to work in a shifting schedule, including weekends (Saturday & Sunday) and Holidays
  • Can start immediately

  • Spanish Bilingual

    4 days ago

    Taguig, National Capital Region, Philippines Global Group Innovative Services Full time ₱960,000 - ₱1,140,000 per year

    SPANISH BILINGUAL IT HELP DESK-Work onsite in taguig-Non native-Shifting schedule-Minimum 2 years in college-1 year bpo exp as a TSR/ITHD bilingual-80k-95k plus 2500 allowanceSPANISH BILINGUAL CSR -Work onsite in Bridgetowne-Non native-Shifting schedule-Minimum 2 years in college-1 year bpo exp as a CSR bilingual-80k-95k plus 2500 allowanceJob Types:...

  • Spanish Bilingual

    4 days ago

    Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱20,000 - ₱30,000 per year

    About the job: Spanish Bilingual - Customer Support Representative (Taguig) | Onsite Work Setup: Onsite (Taguig) Shift: Shifting Schedule Start Date: Nov-11 Qualifications:Proficient in listening, reading, writing, and speaking in Spanish and EnglishOpen to school graduates (Old Curriculum) and college undergraduates.Preferably with at least 1 year of BPO...

  • Spanish Bilingual

    4 days ago

    Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱15,000 - ₱30,000 per year

    About the job: Spanish Bilingual - Customer Support Representative (Taguig) | OnsiteWork Setup: Onsite (Taguig)Shift: Shifting ScheduleStart Date: Nov-11Qualifications:Proficient in listening, reading, writing, and speaking in Spanish and EnglishOpen to school graduates (Old Curriculum) and college undergraduates.Preferably with at least 1 year of BPO...

  • Spanish Bilingual

    4 days ago

    Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱80,000 - ₱120,000 per year

    About the job: Spanish Bilingual - Team Leader (Taguig) | OnsiteWork Setup: Onsite (Taguig)Shift: Shifting ScheduleStart Date: Oct-7Qualifications:Proficient in listening, reading, writing, and speaking in Spanish and EnglishMinimum 2 years in collegeWith at least 6 to 8 years BPO experienceSupervisory Experience: FTE Scope At least 15

  • Spanish Bilingual

    4 days ago

    Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱90,000 - ₱120,000 per year

    Work Setup: Onsite (Taguig) Shift: Shifting Schedule Start Date: Oct-7Eligibility: Filipino citizen or PH permanent visa holder Qualifications:Proficient in Spanish and English in listening, reading, writing, and speaking (B2-level or higher)Minimum 2 years in collegeWith at least 6 to 8 years of BPO experience with supervisory / team leadership...

  • Spanish Bilingual

    4 days ago

    Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱900,000 - ₱1,200,000 per year

    Work Setup: Onsite (Taguig)Shift: Shifting ScheduleStart Date: Oct-7Eligibility: Filipino citizen or PH permanent visa holder Qualifications:Proficient in Spanish and English in listening, reading, writing, and speaking (B2-level or higher)Minimum 2 years in collegeWith at least 6 to 8 years of BPO experience with supervisory / team leadership...

  • Spanish Bilingual

    4 days ago

    Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱15,000 - ₱30,000 per year

    About the job Spanish Bilingual - Customer Support Representative (Taguig) | OnsiteWork Setup: Onsite (Taguig)Shift: Shifting ScheduleStart Date: Nov-11Eligibility: Filipino citizen or PH permanent visa holderWhy Apply?Benefits:HMO from Day 1, plus HMO Coverage for your dependentsPaid LeavesTraining and learning development programsCareer advancement...

  • Spanish Bilingual

    2 days ago

    Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱15,000 - ₱30,000 per year

    About the job Spanish Bilingual - Customer Support Representative (Taguig) | Onsite Work Setup: Onsite (Taguig) Shift: Shifting Schedule Start Date: Nov-11 Eligibility: Filipino citizen or PH permanent visa holder Why Apply?Benefits:HMO from Day 1, plus HMO Coverage for your dependentsPaid LeavesTraining and learning development programsCareer advancement...

  • Native Spanish Bilingual Speakers

    4 days ago

    Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱25,000 - ₱50,000 per year

    About the job Native Spanish Bilingual Speakers - CSR (BGC Taguig) | HybridStart Date: 10-NovQualifications:Has BPO Experience (Philippines or outside of the country)Native Speakers (Spanish)Fluent in both Spanish and English (oral and written)Currently residing within Metro ManilaAmenable to work on shifting schedulesWith valid passport, visa, and...

  • Native Spanish Bilingual Speakers

    2 days ago

    Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱250,000 - ₱500,000 per year

    About the job Native Spanish Bilingual Speakers - CSR (BGC Taguig) | Hybrid Start Date: 10-Nov Qualifications:Has BPO Experience (Philippines or outside of the country)Native Speakers (Spanish)Fluent in both Spanish and English (oral and written)Currently residing within Metro ManilaAmenable to work on shifting schedulesWith valid passport, visa, and...