Front Desk Associate
15 hours ago
I. Position Summary
Front Desk Associate communicates with the guests for booking and accommodation purposes or booking cancellation. He/She must fulfilled duties such as greeting guests on arrival, assign guest's rooms, issue keys, and collect payment information. Guest Service Associate work hand in hand with the housekeeping staffs, porters, transport providers and kitchen staff to meet guest requirements.
II. Essential Duties and Responsibilities
- Greeting guests upon arrival and making them feel welcomed.
- Administering check-ins and check-outs.
- Providing front desk services to guests.
- Assigning rooms and taking care of administrative duties.
- Delivering mail and messages.
- Processing guest payments.
- Coordinating with bell service and staff management.
- Being a source of information to guests on various matters such as transport and restaurant advice.
- Processing meal and beverage requests.
- Accommodating general and unique requests.
- Diffusing conflict or tense situations with guests.
- Responsible in the creation of Arrival - Departure Report.
- Responsible in assigning Key cards and rooming list.
- Ensure to Send-Bill guest's account on time.
III. Job Requirements
- Graduate of any 4-year course.
- Excellent Customer service skills
- Must be accurate and keen to details.
- Should have product awareness and customer service skills.
- Attention to every information and accuracy in performance.
Job Types: Full-time, Permanent
Benefits:
- Company events
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Opportunities for promotion
Work Location: In person
-
Front Office Associate
4 days ago
Angeles City, Central Luzon, Philippines LGR Condominium Corporation Full time ₱800,000 - ₱1,200,000 per yearJob descriptionDuties and responsibilities of Front Office AssociateRepresents the hotel to the guest throughout all stages of the guest's stayDetermines a guest's reservation status and identifies how long the guest will stayVerifies the guest's method of payment and follows established credit-checking proceduresWork closely with the housekeeping department...
-
Front Desk Associate/First Aider
4 days ago
Cebu City, Central Visayas, Philippines The Vibo Group Full time ₱180,000 - ₱250,000 per yearThe Front Desk Associate / First Aider is responsible for welcoming guests, managing check-in and check-out, and responding to inquiries while ensuring a safe environment by providing first aid assistance when needed. Key Responsibilities:Welcome guests and handle check-in/check-out proceduresAssist with inquiries, requests, and guest concerns in a...
-
Front Desk Associate/First Aider
4 days ago
Cebu City, Central Visayas, Philippines The VIBO Group Full time ₱180,000 - ₱240,000 per yearThe Front Desk Associate / First Aider is responsible for welcoming guests, managing check-in and check-out, and responding to inquiries while ensuring a safe environment by providing first aid assistance when needed.Key Responsibilities:Welcome guests and handle check-in/check-out proceduresAssist with inquiries, requests, and guest concerns in a...
-
Front Desk Receptionist/Cashier
4 days ago
Angeles City, Central Luzon, Philippines Jungle Base Fitness Full time ₱200,000 - ₱240,000 per yearJob description:We are looking for a receptionist/cashier to be responsible for greeting guests to our facility. You will be in charge of manning the front desk and providing fitness and sports information to clients as well as answering their concerns.Receptionist Responsibilities:Greet clients and visitors with a positive, helpful attitude.Assisting...
-
Front Desk Receptionist
4 days ago
Angeles City, Central Luzon, Philippines TRT Shared Services, OPC Full time ₱150,000 - ₱250,000 per yearPosition: Front Desk ReceptionistDepartment: Operations DepartmentLocation: CGC, PHReporting To: Operations ManagerRequired Skills/Capabilities:• High level of organization, ability to manage multiple responsibilities without falling behind• Strong interpersonal skills, provide a comfortable point of contact for staff concerns• Proficiency in MS Excel,...
-
front desk officer
4 days ago
Olongapo City, Central Luzon, Philippines YAPAKCOOLTURE ONLINE SHOP Full time ₱120,000 - ₱240,000 per yearGreet and welcome clients and visitors in a professional manner.Answer and direct phone calls, emails, and inquiries.Manage front desk operations.Handle basic administrative tasks like filing, copying, and data entry.Promote services to walk-in clients and incoming inquiries.Upsell or recommend additional services based on customer needs.Meet or exceed...
-
Cebu City, Central Visayas, Philippines Dawata Wellness Full time ₱180,000 - ₱250,000 per yearPosition Overview:We're looking for a warm, proactive, and community-oriented individual to join our team as a Front Desk Associate at our multi-awarded wellness center — a space that uniquely blends the best of both worlds: the calming energy of Yoga and the empowering fire of Strength & Movement Training.Beyond classes, we are a vibrant community hub...
-
Front Desk Receptionist
6 days ago
Olongapo City, Central Luzon, Philippines TahjNsdmm Management Services Inc. Full time ₱156,000 - ₱180,000 per yearJOB QUALIFICATIONSBachelor's Degree holder in Hospitality Management, Tourism, Mass Communications, Sports Science, Physical Education, Certified Gym Instructor, or any equivalent)Experience or OJT in the front desk officePersonable and projects a professional imageMature, Highly trainable, Well- manneredExcellent communication and interpersonal skillsCan...
-
Front Office Associate
2 days ago
Cebu City, Central Visayas, Philippines The Vibo Group Full time ₱200,000 - ₱250,000 per yearJob Summary:The Front Office Desk Associate serves as the first point of contact for all guests, ensuring a warm welcome and smooth check-in/check-out process. This role plays a vital part in guest satisfaction by delivering exceptional service, managing reservations, and supporting daily front office operations. Key Responsibilities:Greet guests upon...
-
Front Desk Staff
1 week ago
Cebu City, Central Visayas, Philippines Hannah's Party Needs Inc. Full time ₱15,000 - ₱30,000 per yearThe Front Desk Officer serves as the first point of contact for clients and visitors, ensuring a welcoming environment and assisting with basic office support.Key Responsibilities:Greet and assist visitors and callers.Manage reception area and handle inquiries.Receive and organize mail and deliveries.Assist with scheduling and simple office tasks.Preferably...