
Billing and Collection Assistant
5 days ago
ROLE AND RESPONSIBILITIES
OVERALL ROLE
Provide comprehensive administrative support in accordance with client policies, procedures and processes and help in the achievement of the Key Performance Indicators and Service Level Agreement targets.
MAJOR RESPONSIBILITIES
- Assist the management staff in administrative functions and activities
- Process all vendor payments including client interactions and statutory compliances
- Monitor the performance of all service personnel
- Ensure compliance of regulations/requirements of JLL management.
- Prepare vendor and client contact list including emergency contact list
- Develop the necessary policies and procedures required for all functions within the scope of the administrative assistant
- Provide assistance in general administrative activities
CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA
Ideal Experience
- College graduate preferably business management course or its equivalent
- With at least 2 years work experience in real estate industry
- Sound interpersonal skills to manage diverse range of service providers and client representatives
- Demonstrated ability to manage multiple and complex operational matters on a daily basis
- Proficient in MS Office (Word, Outlook, Excel & Powerpoint)
- Fluent in English & Filipino (Spoken & Written)
Critical Competencies for Success
Other Personal Characteristics
- Well-groomed & mannered and projects professionalism
- With good interpersonal skills
- Demonstrates integrity
- Self-motivated; confident & energetic
- Flexible – able to adapt to rapidly changing situations
- Goal-oriented – able to focus on meeting all performance targets
- Strong communicator – good presentation skills & possesses strong verbal & written communication skills
(English & local language); also an active listener
KEY STAKEHOLDERS
Internal & External Clients
REPORTING TO
Property Manager
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