Manager, Customer Service

4 days ago

Santo Tomas, Calabarzon, Philippines Metro Main Star Asia Corp. Full time ₱500,000 - ₱1,000,000 per year

Job Function

Responsible for maintaining appropriate service levels in all Customer Service areas and ensuring smooth/orderly customer traffic flow in Customer Service counters a Prestige Lounge.

Responsibilities

  • Manage customer interaction
  • Enforce effectively the customer service procedures and policies of SM Store
  • Monitor Gift Delivery Service (GDS) Sales Achievement
  • Lead Development of the Team

Qualifications

  • Graduate of Bachelor's Degree preferably business course
  • Preferably supervisor or with 5 years –up experienced employee specialized in customer service or equivalent

Job Type: Full-time

Benefits:

  • Additional leave
  • Employee discount
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Work Location: In person

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