
Manager, Customer Service
4 days ago
Job Function
Responsible for maintaining appropriate service levels in all Customer Service areas and ensuring smooth/orderly customer traffic flow in Customer Service counters a Prestige Lounge.
Responsibilities
- Manage customer interaction
- Enforce effectively the customer service procedures and policies of SM Store
- Monitor Gift Delivery Service (GDS) Sales Achievement
- Lead Development of the Team
Qualifications
- Graduate of Bachelor's Degree preferably business course
- Preferably supervisor or with 5 years –up experienced employee specialized in customer service or equivalent
Job Type: Full-time
Benefits:
- Additional leave
- Employee discount
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Work Location: In person
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