Community Manager

6 days ago

Cebu City, Central Visayas, Philippines Blue Wolf Solutions Full time ₱900,000 - ₱1,200,000 per year
Job Description:

We're looking for an experienced and passionate Community Manager to join our remote team. The ideal candidate is a natural connector who can foster a positive and engaged online community, acting as the bridge between our users and internal teams. You'll be the voice of our brand and the advocate for our users, helping to build a vibrant and loyal following.

As a Community Manager, you will be responsible for the day-to-day management and growth of our online communities on platforms like Telegram, TikTok, and Instagram. You'll engage with users, create compelling content, and work with cross-functional teams to ensure our community's needs are met and their feedback is heard.

Job Responsibilities:
  • Community Engagement (Telegram): Monitor and respond to daily user questions, feedback, and issues on Telegram groups and channels. Proactively spark conversations, moderate discussions, and maintain a daily log of community sentiment, FAQ trends, and top issues.
  • Community Activation & Campaigns: Plan and execute engaging campaigns such as contests, quizzes, polls, AMAs, and giveaways to drive participation and reward our members. Identify and collaborate with active community members to grow our "super user" program.
  • Social Content & Calendar (TikTok & Instagram): Support the marketing team by planning and scheduling social posts, managing collaborations with creators, and replying to DMs and comments. Repurpose successful community content (stories, tips, FAQs) into bite-sized social media content.
  • Internal Collaboration: Act as the community's voice, liaising closely with the Marketing, Operations, and Product teams to align messaging and share user feedback, insights, and early warnings on product sentiment.
What we're looking for:
  • 3+ years of experience in community management, social media, or communications.
  • A college graduate with a degree in Communications, Marketing, or a related field.
  • Excellent written and verbal communication skills; clear, concise, and empathetic.
  • Strong stakeholder management skills, with the ability to coordinate across multiple teams and follow through on tasks.
  • Highly organized, responsive, and able to prioritize tasks in a fast-paced startup environment.
  • A genuine passion for building communities and nurturing relationships with users.
  • Bonus: Familiarity with managing Telegram channels/communities and creating short-form content for TikTok/Instagram.
Why Join Us?
  • Real ownership of meaningful projects
  • Exposure to the fast-moving world of startups, affiliate commerce, and fintech
  • Learn how operations, customer experience, and automation come together
About us

Blue Wolf Solutions is a leading provider of innovative IT and business solutions. We have a strong presence across the Philippines and a reputation for delivering high-quality services to our clients. Our team of dedicated professionals is passionate about driving innovation and helping our clients achieve their goals.

What we offer:

At Blue Wolf Solutions, we are committed to creating a positive and supportive work environment that fosters personal and professional growth. In addition to a competitive salary, we offer a range of benefits, including:

  • Opportunities for career advancement and skill development
  • Comprehensive health and wellness programs
  • Generous leave entitlements and flexible work arrangements
  • Team-building activities and social events

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