Community Associate

7 days ago

Cebu City, Central Visayas, Philippines Emapta Full time ₱100,000 - ₱150,000 per year

Connecting Communities, Creating Impact

Be the voice that keeps communities thriving. As a Community Associate, you'll bridge communication between homeowners, vendors, and managers-ensuring every real estate interaction builds trust, efficiency, and long-term success. Join a company that values both your career and your time. Enjoy a role that lets you grow in the real estate industry while maintaining work-life balance. With fixed weekends off and a supportive environment, you'll have time to focus on personal priorities while building a global career that matters.

Job Description

As a Community Associate, you will be the frontline connection between U.S.-based clients and their communities. From addressing service requests and handling calls to coordinating with vendors and preparing essential documents, your contribution will help ensure seamless day-to-day operations for our client's real estate portfolio.

Job Overview

Employment type: Full-time

Shift: Night Shift, Weekends Off

Work setup: Onsite, Cebu

Salary: PHP 25,

Exciting Perks Await

  • Competitive Salary Package
  • Night differential pay to maximize your earnings
  • HMO coverage with free dependent upon regularization
  • Prime office location in Cebu (Conveniently accessible by PUVs, with nearby restaurants and banks)
  • Fixed weekends off
  • Salary Advance Program through our banking partner
  • (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
  • Unlimited upskilling through Emapta Academy courses
  • (Want to know more? Visit )
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
  • Unlimited opportunities for employee referral incentives across the organization
  • Standard government and Emapta benefits
  • Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
  • Fun engagement activities for employees
  • Mentorship and exposure to global leaders and teams
  • Career growth opportunities
  • Diverse and supportive work environment

The Qualifications We Seek

  • 1-3 years of experience as a Customer Service Representative
  • Must be able to work night shift; flexibility with work schedule required
  • Extremely high fluency in English-both written and spoken
  • High comfort level with technology, especially web-based software like Google Suite
  • Strong organizational and multitasking skills
  • Detail-oriented and capable of working independently
  • Comfortable with open team communication and transparency

Your Daily Tasks

  • Respond to emails and phone calls from vendors, board members, and property owners
  • Answer and update tickets in Vantaca in a timely manner
  • Collaborate with a Chicago-based Community Manager
  • Support daily operations for your assigned portfolio
  • Monitor and resolve association requests via the online ticketing system
  • Serve as the first point of contact for U.S.-based customers and vendors
  • Communicate business needs clearly and efficiently
  • Research accounts receivable and accounts payable issues
  • Track documents and prepare them for e-signing via DocuSign
  • Deliver top-tier customer service throughout the process

About the Client

Our client is a leading real estate services provider specializing in community and property management across the U.S. With a focus on efficiency, transparency, and value, they support homeowners' associations and condo communities through expert financial and operational solutions. Their commitment to innovation and service excellence continues to shape thriving communities and lasting partnerships.

Welcome to Emapta Philippines

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra

  • Sales Associate

    7 days ago

    Cebu City, Central Visayas, Philippines The Vibo Group Full time ₱300,000 - ₱450,000 per year

    Cebu Grand Hotel is looking for a Sales Associate Job Summary: The Sales Associate is responsible for promoting the hotel's rooms, facilities, and services to potential guests and corporate clients. This role assists in generating sales leads, maintaining client relationships, and supporting the Sales and Marketing team in achieving revenue goals. The...

  • Payroll Associate

    1 day ago

    Cebu City, Central Visayas, Philippines QQENGLISH Full time ₱300,000 - ₱450,000 per year

    PAYROLL ASSOCIATEAbout the roleAs a Payroll Associate at QQ English, you will play a crucial role in ensuring the accurate and timely processing of payroll for our employees in Cebu City. This full-time role is integral to maintaining our company's financial integrity and supporting the overall wellbeing of our valued workforce.What you'll be doingAccurately...

  • Office Administration Associate

    1 week ago

    Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱250,000 per year

    The Office Administration Associate provides essential clerical and administrative support to ensure the smooth and efficient operation of the office. This role involves handling documentation, preparing reports, maintaining records, and assisting in day-to-day office functions. The associate also supports internal teams by coordinating schedules, managing...

  • Associate Recruiter

    1 week ago

    Cebu City, Central Visayas, Philippines Percepta Full time ₱25,000 - ₱50,000 per year

    Your potential has a place here with TTEC's award-winning employment experience. As an Associate Recruiter working onsite in Cebu, Philippines, you'll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it allWhat...

  • Sales Associate

    7 days ago

    Cebu City, Central Visayas, Philippines TLVI Prime Trade Inc. Full time ₱156,000 - ₱216,000 per year

    ABOUT THE ROLE: We are looking for passionate and driven individuals to join our growing team in Cebu City As a Sales Associate, you'll play a key role in providing outstanding customer experiences while working in a dynamic, goal-oriented environment.QUALIFICATIONS:Bachelor's degree or Senior High School GraduateOpen to candidates with or without sales...

  • Service Associate

    2 weeks ago

    Cebu City, Central Visayas, Philippines Shangri-La Group Full time ₱250,000 - ₱350,000 per year

    Shangri-La Mactan, CebuNestled amidst 13 hectares of lush greenery, landscaped gardens and with a 350-meter white-sand beach, Shangri-La Mactan, Cebu is a multi-faceted leisure destination that provides a compelling mix of luxury relaxation and wellness, lively entertainment, and exciting recreational activities. Guests can savour beach-side luxe within its...

  • Accounting Associate

    7 days ago

    Cebu City, Central Visayas, Philippines Inteluck Corporation Full time ₱400,000 - ₱600,000 per year

    As an Accounting Associate/Senior Associate, you will play a vital role in the day-to-day operations of the Company. You will work closely with various stakeholders in ensuring the completion and accuracy of all financial reporting. Your deliverables to the finance department and others will contribute to the smooth and efficient running of the...

  • Fund Associate

    3 days ago

    Cebu City, Central Visayas, Philippines Smartsourcing Full time $40,000 - $80,000 per year

    Join Smartsourcing as a Fund Associate and turn meticulous accounting into meaningful career momentum Hi We're Smartsourcing, and we're on the lookout for a detail-oriented Fund Associate to join our finance and operations team at Smartsourcing. In this role, you'll ensure accurate accounting, maintain investor records, and support the smooth running of...

  • Operations Support Associate-Cebu

    1 day ago

    Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time ₱250,000 - ₱375,000 per year

    The Operations Support Associate is responsible for assisting in the smooth execution of daily business operations. This role involves managing administrative tasks, processing documents, organizing data, and coordinating with different departments to ensure workflow efficiency. The associate supports management by preparing reports, monitoring operational...

  • Customer Service Associates

    2 weeks ago

    Cebu City, Central Visayas, Philippines TORCH Solutions Full time ₱150,000 - ₱250,000 per year

    Become a Customer Service Associate bustling call centre in Cebu Central Visayas. In this full-time role, you will be the first point of contact for our clients, delivering exceptional customer service and support. With a focus on building strong relationships, you'll use your excellent communication skills to assist customers and resolve their queries...