Insurance Administrative Specialist

A Career That Respects Your Time and Talent

Build a meaningful career in insurance administration where every detail you handle helps protect people and businesses from risk. Here, your accuracy drives impact, your expertise adds value, and your time beyond work is yours to recharge, refocus, and live life fully-because balance matters as much as excellence.

Job Description

As an Insurance Administrative Specialist, you'll manage insurance documentation, certificates, and finance agreements with precision. You'll play a key role in maintaining client records, coordinating with underwriters, and ensuring smooth day-to-day operations that support the agency's success in the insurance field.

Job Overview

Employment type: Full-time

Shift: Night shift (9 AM - 5 PM Eastern Time Zone), Weekends Off

Work setup: Work From Home or Onsite

Exciting Perks Await

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Night differential pay to maximize your earnings
• WFH or onsite arrangement
• Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)
• Fixed weekends off
• Salary Advance Program through our banking partner
• (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses
• (Want to know more? Visit )
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Opportunity to work with a professional U.S.-based insurance agency
• Diverse and supportive work environment

The Qualifications We Seek

• Minimum 3 years of experience in insurance administration or a related field
• Familiarity with COIs, Accord forms, finance agreements, and notices of loss is highly preferred
• Experience using EZLynx CRM and RingCentral communication tools preferred
• Strong attention to detail and accuracy in data entry
• Excellent written and verbal communication skills in English
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to work independently and manage multiple priorities in a fast-paced environment

Your Daily Tasks

• Prepare, review, and issue Certificates of Insurance (COI) accurately and promptly
• Complete and maintain Accord forms and related insurance documentation
• Input rate information and update policy data in the CRM system (EZLynx)
• Assist in preparing finance agreements and client correspondence
• Process and track notices of loss, ensuring timely follow-up and documentation
• Communicate with underwriters, agents, and clients to obtain or clarify information
• Maintain accurate and organized digital records for all client files
• Use RingCentral for internal communication, client calls, and collaboration
• Provide administrative support to account management and operations teams as needed

About the Client

Delivering Confidence Through Every Coverage

Our client is a well-established insurance agency led by experienced professionals with a deep understanding of risk management and client care. They specialize in providing tailored insurance solutions that protect businesses and individuals alike. With a commitment to accuracy, service, and trust, they continue to uphold excellence in every transaction and policy issued.

Welcome to Emapta Philippines

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and global opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global brands while growing your professional expertise-because at Emapta, your success is our shared mission.

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