Accounts Receivable

9 hours ago


Philippines Remote Raven Full time

Prepare collection reporting for portfolio of associations


• Execute Delinquency Process in software system for assigned portfolio


• Review of Delinquency Maintenance module in software system for credit & zero balance accounts


• Prepare lien documentation per collection policies


• Release liens for accounts that balances are paid


• Prepare accounts for legal referral to attorney offices


• Correspond with attorneys regarding payments received/open accounts as needed


• Correspond with residents regarding account balances


• Correspond with site teams regarding delinquent accounts


• Post legal payments in VMS & maintain proper check back-up

o Maintain organized back-up


• Establish and monitor payment plans for assigned portfolio


• Other tasks/projects as outlined by department leader

Daily Workflow of Collection Specialist:


• Review new correspondences (emails & voicemails) and provide responses within 24 business hours


• Daily review of Delinquency Maintenance detail to close credit & zero balance accounts


• Post any received legal payments, code for deposit & create backup documentation for each deposit


• Correspond with association for lien &/or legal approval accounts recommended


• Update collection tracker with date of process & order #s for processed items upon completion of charge

application in software system


• Prepare any approved liens for recording


• Prepare any approved accounts for legal referral


• Monthly review of monitored payment plans


• Monthly confirmation of legal accounts with onsite/attorney

Qualifications:

Good English communication skills both written and verbal

A/R or Collections experience in any industries

Can work during the night shift

Can start on November 3

This is a full time role

Up to $6/hr

US time zone


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