Collections Process Associate

2 hours ago

Taguig, National Capital Region, Philippines Lewis Personnel Management Full time ₱400,000 - ₱600,000 per year

The Collection Process Associate contacts individuals with overdue accounts and conducts administrative activities to recover outstanding payments. The role requires strong communication, negotiation, and problem-solving skills for timely debt collection while maintaining a professional and empathetic approach. Mentioned below are key duties:


• Contact customers via phone, email, or letters to collect outstanding debts.


• Negotiate repayment plans and settlements in accordance with company policies.


• Maintain accurate records of all communications and payment arrangements.


• Follow up on broken promises to pay and escalate unresolved cases.


• Maintain compliance with debt collection laws and company procedures.


• Meet or exceed daily and monthly collection targets.

Qualifications (Education/Experience/Certification):


• B2B Collections experience based on grade


• College Graduate


• Amenable to work full onsite in McKinley West, Taguig following AU shift


• With experience working in ANZ market

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