Supervisor

2 weeks ago

Laoag, Ilocos, Philippines SUMO NIKU ABREEZA Full time $104,000 - $130,878 per year

A Restaurant Supervisor oversees daily restaurant operations, ensuring efficient service, customer satisfaction, and a positive work environment. They manage staff, handle customer inquiries and complaints, maintain inventory, and ensure food safety and quality. This role requires strong leadership, communication, and problem-solving skills. Key Responsibilities:

  • Staff Management: Hiring, training, scheduling, and supervising restaurant staff.
  • Customer Service: Ensuring high levels of customer satisfaction, addressing complaints, and resolving issues promptly.
  • Food Safety and Quality: Maintaining food safety standards, ensuring food quality, and overseeing food preparation and presentation.
  • Inventory Management: Managing inventory levels, ordering supplies, and minimizing waste.
  • Operational Efficiency: Overseeing daily operations, coordinating with kitchen staff, and ensuring smooth service.
  • Compliance: Ensuring compliance with health and safety regulations.
  • Financial Management: Managing cash flow, processing payments, and potentially assisting with budgeting and cost control.
  • Reporting: Preparing daily, weekly, or monthly reports on restaurant operations.
  • Training: Providing training to new and existing staff.
  • Communication: Communicating effectively with staff, customers, and management.
  • Problem Solving: Identifying and resolving operational issues and customer complaints.
  • Maintaining a positive work environment: Promoting teamwork, motivation, and adherence to company policies.

Job Type: Full-time

Benefits:

  • Paid training

Work Location: In person

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