Store Supervisor

6 days ago

Laoag, Ilocos, Philippines SM Retail Inc Full time ₱900,000 - ₱1,200,000 per year

Manage and oversee the operations of the branch, ensuring they meet company objectives and maintain standards.

Qualifications:

  • Graduate of any 4-year course
  • Must have a supervisory experience in any industry

Key Accountabilities:

1. Business Strategy

  • Monitor sales performance of the branch by clearly and concisely communicating the business and store objectives to all team members.

2. Stock Management

  • Achieve stock control targets in line with company guidelines to prevent financial loss.
  • Communicate with the Merchandising team regarding the stocks in the area to maximize stock potential.
  • Oversee an adequate merchandise supplies and stocks inventories.

3. Customer Engagement/Satisfaction

  • Implement safety and security control measures which include safety of employees; safety of customers/visitors/etc.; security against merchandise loss/damage/pilferage.
  • Ascertain customer satisfaction and continued patronage through efficient performance of customer service function.

4. Store Operations

  • Oversee overall store operations and ensure that the store adhere to compliance requirements in operations, company policies and procedures.
  • Ensure consistent attainment of sales quotas/targets.

5. People Management

  • Evaluate staff's performance and ensure that company standards are maintained.
  • Facilitate and cascade communication across the store organization.
  • Manage, train, and develop the team to drive business performance.

Job Type: Full-time

Education:

  • Bachelor's (Required)

Experience:

  • Supervising: 2 years (Required)

Work Location: In person

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