Middle Office Analyst

2 weeks ago

Manila, National Capital Region, Philippines Coins Full time $104,000 - $130,878 per year

Join the Pioneer Crypto Brand in the Philippines

Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.

Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.

The Middle Office Analyst serves as a critical bridge between the Trading Desk/Finance team and the Business Development (BD) team. This role ensures seamless client account management, centralizes communications, and maintains a comprehensive overview of Trade Desk and Treasury processes. The ideal candidate is detail-oriented, with strong organizational skills and a solid understanding of crypto operations to facilitate efficient interactions.

Key Responsibilities

  • Act as the primary liaison between the Trading Desk/Finance team and the BD team, ensuring alignment on client needs, transaction flows, and operational efficiencies.
  • Manage client accounts from onboarding to ongoing support, including KYC/AML verification, account setup, and troubleshooting issues in coordination with relevant teams.
  • Centralize client interactions by serving as a single point of contact for inquiries, escalations, and updates between the BD team, clients, and Trading desk team.
  • Maintain an in-depth overview of Trade Desk activities (e.g., order execution, liquidity management) and Treasury processes (e.g., fund settlements, wallet management, and risk assessments).
  • Monitor and report on key metrics such as transaction volumes, settlement times, and compliance adherence to identify and mitigate operational risks.
  • Collaborate with Finance to reconcile accounts, handle discrepancies, and support audits or regulatory reporting requirements in Brazil.
  • Assist in process improvements by documenting workflows, recommending automation tools, and ensuring data integrity across systems.

Qualifications and Requirements

  • Bachelor's degree in Finance, Business, Accounting, or a related field; certifications in financial operations are a plus.
  • 3+ years of experience in middle office, operations, or client services roles, ideally in cryptocurrency exchanges, banking, or fintech.
  • Strong knowledge of crypto trading processes, including spot/OTC trades, treasury management, and fiat-crypto conversions.
  • Excellent organizational and multitasking skills, with the ability to manage high volumes of client interactions.
  • Proficiency in tools like Google Sheets for data analysis, CRM systems, and financial software (e.g., for reconciliation).
  • Strong communication skills, with fluency in Portuguese and English.
  • Analytical mindset with attention to detail and problem-solving abilities.
  • Ability to thrive in a dynamic, fast-paced environment with cross-functional teams.

Join the Coins Team Now

Meaningful Collaborations - The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.

Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.

A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes Coins culture welcomes new ideas backed up by data to create an impact.

  • Private Equity Middle Office Professional

    2 weeks ago

    Manila, National Capital Region, Philippines beBeeInvestment Full time $60,000 - $80,000

    Job DescriptionThis role is a key part of our Private Equity team, focusing on the middle office functions of trade support, reconciliation, and settlement. The successful candidate will have a deep understanding of proprietary applications and platforms, including Trade Capture, Security Master Setups, and Trade Settlements.Responsibilities:Assist in...

  • Trades Middle Office and Settlements

    2 days ago

    Manila, National Capital Region, Philippines JPMorganChase Full time ₱900,000 - ₱1,200,000 per year

    Job DescriptionJoin our team as an Equities and Fixed Income Middle Office and Settlements Analyst and play a vital role in supporting the front office and client-facing stakeholders. Be part of a dynamic environment where you can leverage your expertise to ensure accurate and timely completion of transactions.As an Equities and Fixed Income Middle Office...

  • Senior Middle Office Manager

    2 weeks ago

    Manila, National Capital Region, Philippines HedgeServ Full time $104,000 - $130,878 per year

    Job DescriptionAs we continue through a period of explosive growth, HedgeServ is searching for an experienced professional who can make an immediate impact leading the development of our recently established Middle Office team in Manila. We are seeking candidates with 5+ years of managerial experience in the Financial Services Sector who are decisive,...

  • Investment Middle Office IBOR – Team Leader

    3 weeks ago

    Manila, National Capital Region, Philippines JPMorganChase Full time

    Join to apply for the Investment Middle Office IBOR – Team Leader role at JPMorganChaseAs an APAC IBOR Team Lead within J.P. Morgan's Middle Office Services, you will play a pivotal role in ensuring the accuracy and timeliness of the Investment Book of Record (IBOR) for our Global Investment Manager clients. You will oversee large components of daily...

  • Equities & Fixed Income Middle Office & Settlements Manager (APAC)

    2 weeks ago

    Manila, National Capital Region, Philippines JPMorganChase Full time

    Overview Trades Middle Office and Settlements (APAC) - Manager Join to apply for the Trades Middle Office and Settlements (APAC) - Manager role at JPMorganChase Job Description Are you ready to elevate your career in a fast-paced, innovative environment? You will have the opportunity to utilize and keep developing your skills while contributing to a...

  • Trades Middle Office and Settlements

    2 days ago

    Manila, National Capital Region, Philippines JPMorganChase Full time ₱1,200,000 - ₱2,400,000 per year

    Job DescriptionAre you ready to elevate your career in a fast-paced, innovative environment? You will have the opportunity to utilize and keep developing your skills while contributing to a team that values growth and collaboration. Join us and be part of a company that supports your professional journey and offers exciting challenges.As a Equities and Fixed...

  • Client Services Analyst

    1 week ago

    Manila, National Capital Region, Philippines Kroll Full time ₱104,000 - ₱130,878 per year

    We are seeking a Client Services Analyst with experience in Middle Office or Client Services operations, particularly in the processing of share transfers, trades, loans, and bonds. This role involves working closely with clients via email and collaborating with internal teams to ensure smooth and accurate handling of transactions using our internal...

  • Client Data Analyst

    2 weeks ago

    Manila, National Capital Region, Philippines JPMorganChase Full time $104,000 - $130,878 per year

    Job DescriptionJoin our dynamic Client Account Services team and shape the future of client access management. Be at the heart of transformational change and technology innovation, driving excellence in service delivery.As a Client Data Analyst in the Client Account Services (CAS) - Custody Entitlements Team, you will manage electronic banking access for...

  • External Financial Data Solutions Specialist

    7 days ago

    Manila, National Capital Region, Philippines beBeeEnterprise Full time ₱1,062,000 - ₱1,219,000

    Role Summary:The External Application Support Analyst is a key member of our team, responsible for ensuring the seamless operation of our client's financial data innovation hub. This individual will provide critical support and maintain third-party applications, providing 24/5.5 coverage.Key responsibilities include proactive management of business-critical...

  • Operational Leader

    2 weeks ago

    Manila, National Capital Region, Philippines beBeeManagement Full time ₱5,000,000 - ₱7,000,000

    Job Title: Senior Middle Office Manager\The Senior Middle Office Manager will lead the development of our Middle Office team in Manila. The ideal candidate has 5+ years of managerial experience in Financial Services and is decisive, energetic, and self-starting.\This role focuses on traditional middle office responsibilities such as trade capture,...