IT Application Officer

3 days ago

Manila, National Capital Region, Philippines PJ Lhuillier Group of Companies Full time ₱104,000 - ₱130,878 per year

Job Description

A. Application Management

  • Manages applications from inception to retirement: design, testing, operation, improvement.
  • Integrates new applications into existing IT systems: conducts compatibility assessments, collaborates with IT teams, implements strategies to minimize disruptions.
  • Responds to user-reported errors via IT's Service Desk Portal.
  • Communicates with development teams for timely updates and IT support teams for troubleshooting.
  • Oversees deployment, installation, configuration, and maintenance of applications.
  • Keeps abreast of current trends and best practices in system admin support.

B. Support Administration

  • Defines and discusses SLAs with business stakeholders; sets and tracks performance targets.
  • Ensures sufficient resources for applications (servers, storage, network bandwidth).
  • Establishes and maintains relationships with third-party vendors.
  • Manages budget for application development, operation, and maintenance.
  • Supervises procurement of software applications.

C. System and Data Security

  • Implements security measures to protect applications from unauthorized access and data breaches.
  • Monitors adherence to security protocols for access authentication, data in transit, and at rest.
  • Ensures secure SDLC practices (OWASP).
  • Designs and manages backup data and disaster recovery capabilities.
  • Conducts regular security tests to ensure application security, privacy, and integrity.

D. Others

  • Makes recommendations on business operations and related application/system matters.
  • Participates in staff meetings, training programs, and professional development activities.
  • Performs other related duties as assigned.

Qualifications

  • Four-year graduate in Computer, Engineering, or Math related fields.
  • Minimum of 2 years of experience in applications management or application system development, preferably in banking or financial services.
  • Strong project management skills.
  • Excellent communication skills for effective interaction with stakeholders, development teams, and vendors.
  • Analytical and problem-solving abilities to troubleshoot issues and enhance application performance.
  • Knowledge of software development lifecycle (SDLC) methodologies and best practices.
  • Familiarity with IT infrastructure components like servers, storage, and network systems.
  • Amenable to work in Makati City

Equal Opportunity Statement: "We proudly celebrate diversity. We are committed to promoting inclusion in our workplace. We consider all applicants for employment based on the qualification required for the role."

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