Network Engineer

2 weeks ago

Cebu City, Central Visayas, Philippines Tahche Outsourcing Services Inc. Full time ₱1,020,000 - ₱1,140,000 per year

Our US Partner Client is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services.

As a Network Engineer, you will be responsible for remote client support, as well as the potential for infrequent onsite support, including heavy interaction with end-users in diverse computing environments. You will be taking escalation tickets from Technical Network Engineers as well as maintaining communication with the client throughout the technical troubleshooting process.

This is a full-time role, on a US shift and on a Work in the office set-up.

If you have the right skill set, this may be your opportunity to enter this fast-growing organization.

DUTIES AND RESPONSIBILITIES:

  • Ability to handle diverse computing environments in a wide cross section of business clients
  • Analyze and document an unfamiliar client / server network environment while assessing the quickest path to resolution
  • Perform rapid analysis of networking incidents and consistently demonstrate the ability to determine the cause
  • Provide consulting to clients on certain applications, Thrives best practices, and general computing processes
  • Troubleshoot and resolve high level workstation, server and network incidents while following the clients standard operating procedures
  • Sets client expectations appropriately throughout the troubleshooting process
  • Utilizes appropriate software utilities, clients protect software, and vendor or application specific tools to provide fastest resolution of customer incidents
  • Monitor the service desk service board for escalated service tickets
  • Prioritize tickets escalated from Technical Support Engineers
  • Ensure that open service tickets are escalated and addressed appropriately from Technical Network Engineers
  • Follow best practices for escalating tickets from Technical Support Engineers
  • Follow best practices for escalating cases to Network Administrators
  • Communicate steps taken during troubleshooting and resolutions through clear non-technical communication, or by utilizing the appropriate level of technical jargon
  • Demonstrate the correct level of urgency while resolving client incidents
  • Resolution of incidents related to, but not limited to the following:
  • Firewall Issues including but not limited to SSLVPN, Site to Site VPN, Access Rules
  • Design, deploy, and maintain client LANs, WANs, and wireless networks, including routers, firewalls, and switches.
  • Secures network system by establishing and enforcing policies and defining and monitoring access
  • Provide upgrade recommendations on new and existing equipment, hardware, and software upgrades
  • Monitor network performance and troubleshoot problem areas as needed.
  • Monitor and test network performance and provide network performance statistics and reports.
  • Updating network equipment to the latest firmware release

QUALIFICATIONS:

  • At least 5 years of relevant network support experience
  • Proven experience in designing LAN/WAN network architectures
  • Skilled in troubleshooting network configurations and hardware issues
  • Strong knowledge of infrastructure and networking technologies
  • Excellent problem-solving skills with ability to prioritize and multitask
  • Able to follow documented processes while flagging unclear variables
  • Capable of working independently and collaboratively in a team environment

NICE TO HAVES (Certifications):

  • CCNA
  • CCNP
  • CompTIA Network+
  • Fortinet Certified Professional
  • Network SecurityFCP - FortiGate Administrator
  • FCP - FortiAnalyzer Analyst

Job Type: Full-time

Pay: Php85, Php95,000.00 per month

Work Location: In person

  • Network Engineer

    2 weeks ago

    Cebu City, Central Visayas, Philippines Lexmark Research & Development Corporation Full time ₱900,000 - ₱1,200,000 per year

    Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting out or leading at the highest levels, this is a place to grow, stretch, and make...

  • Network Security Engineer

    2 weeks ago

    Cebu City, Central Visayas, Philippines Lexmark Research & Development Corporation Full time ₱900,000 - ₱1,200,000 per year

    Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting out or leading at the highest levels, this is a place to grow, stretch, and make...

  • Senior Network Engineer

    2 weeks ago

    Cebu City, Central Visayas, Philippines Sharp Brains Full time ₱1,200,000 - ₱2,000,000 per year

    Position: Senior Network Engineer - L2 SupportContract Duration: 01-Year (Extendable/Maynot)Contract Type: B2B-Freelancing ContractWorking Type: On-Premises (Visit-On-Call)Location: Cebu, Central Visayas, PhilippinesPaid Hourly: $20ph, $80-4Hrs_(Half Day), $120-6Hrs_(Full-Day)Job Responsibilities:OTDR, LSPM, BER, OSA (Optical Spectrum Analysis) & other fiber...

  • Network Engineer

    2 weeks ago

    Mandaue City, Central Visayas, Philippines Achieve Without Borders, Inc. Full time ₱45,000 - ₱90,000 per year

    AWB Networks, a premier IT value-added distributor, specializes in wired and wireless internet solutions. Our extensive product portfolio features high-quality equipment designed to deliver innovative connectivity solutions for any environment.About the Role:You will be responsible for designing, installing, and configuring Fixed Wireless Solutions,...

  • Network Engineer

    2 weeks ago

    Mandaue City, Central Visayas, Philippines Achieve Without Borders, Inc. (AWB) Full time ₱900,000 - ₱1,200,000 per year

    WHO WE AREAt Achieve Without Borders Inc. (AWB), we're not just shaping businesses—we're reshaping careers. You've never worked with a company quite like us, and we guarantee itAWB Networks, a premier IT value-added distributor, specializes in wired and wireless internet solutions. Our extensive product portfolio features high-quality equipment designed to...

  • Network Engineer

    2 weeks ago

    Cebu City, Central Visayas, Philippines dc347bf8-4dc7-4846-ba2c-f5763906f355 Full time ₱50,000 - ₱80,000 per year

    *Key Responsibilities:* Install, configure, and manage network devices (routers, switches, firewalls, access points).Perform routine network monitoring and performance tuning.Troubleshoot network outages, latency issues, and security vulnerabilities.Implement network security best practices and access controls.Maintain network documentation, topology...

  • NOC Engineer

    2 weeks ago

    Cebu City, Central Visayas, Philippines LGT Business Consultancy Services Full time ₱600,000 - ₱720,000 per year

    Key ResponsibilitiesMonitor all network devices, communication links, and site equipment using NOC tools and dashboards.Detect and respond to network, connectivity, and power-related incidents in real-time.Perform first-level diagnostics and remote troubleshooting for routers, SIMs, and site communication devices.Coordinate with field engineers and vendors...

  • Jr Network VoIP Support

    2 weeks ago

    Cebu City, Central Visayas, Philippines Vivant Full time ₱600,000 - ₱1,200,000 per year

    About Vivant:Vivantis on a mission to eliminate the frustrations of internet, phone, network, and WIFI outages for SMBs by guaranteeing 100% uptime through innovative solutions and exceptional support. We totally eliminate costly outages so the businesses can focus on what truly matters, driving growth and success.AtVivantwe don't just hire for open...

  • Cloud Engineer

    2 weeks ago

    Cebu City, Central Visayas, Philippines ARCANYS NETWORK SARL Full time ₱90,000 - ₱120,000 per year

    About ArcanysArcanys launched in 2010 to help entrepreneurs and innovators from Australia, Europe and other parts of the globe accelerate their software development with dedicated remote engineers from the Philippines (and, more recently, Bulgaria).Why work with us?There's a unique spirit to Arcanys—manifested in our amazing talents, passion for...

  • Systems Engineer

    2 weeks ago

    Cebu City, Central Visayas, Philippines Tahche Outsourcing Services Inc Full time ₱1,200,000 - ₱3,600,000 per year

    As a Systems Engineer, you will have the responsibility for remote client support, as well as the potential for infrequent onsite support, including heavy interaction with end-users in diverse computing environments.This is a full-time role, on a US shift and on a Work in the office set-up.If you have the right skill set, this may be your opportunity to...