NOC Engineer
2 weeks ago
Key Responsibilities
- Monitor all network devices, communication links, and site equipment using NOC tools and dashboards.
- Detect and respond to network, connectivity, and power-related incidents in real-time.
- Perform first-level diagnostics and remote troubleshooting for routers, SIMs, and site communication devices.
- Coordinate with field engineers and vendors for onsite maintenance and support.
- Ensure adherence to SLA timelines and document all incidents, resolutions, and preventive measures.
- Support network configuration, firmware updates, and performance optimization.
- Generate performance and utilization reports; identify trends and recurring issues.
- Contribute to process automation, reporting, and continuous improvement initiatives.
- Ensure compliance with company IT security and access control policies.
Qualifications
- Bachelor's Degree in Information Technology, Computer Engineering, Electronics Engineering, or related field.
- At least 3 years of experience in Network Operations, Site Monitoring, or Telecom Infrastructure Support.
- Strong understanding of networking protocols (TCP/IP, DHCP, DNS, SNMP, VLANs, VPN).
- Hands-on experience with monitoring tools (e.g., Zabbix, PRTG, Datadog, SolarWinds).
- Familiar with industrial routers, rectifiers, gensets, and SIM-based communication devices.
- Scripting or automation experience (Python, PowerShell, etc.) is a plus.
- Excellent troubleshooting, analytical, and coordination skills.
- Willing to work on rotational shifts including weekends and holidays.
Job Type: Full-time
Pay: Php50, Php60,000.00 per month
Work Location: In person
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