HR Data, Compensation and Benefits Specialist

Job Details:

The HR Data, Compensation and Benefits Specialist manages accurate and confidential employee data in the HRIS while administering company-sponsored and statutory benefits such as HMO, SSS, PhilHealth, and Pag-IBIG. The role supports onboarding, conducts benefits orientations, resolves employee inquiries, coordinates with vendors and government agencies, and ensures compliance with regulatory requirements. It also assists with payroll-related processes and contributes to continuous improvement of compensation and benefits programs to support a positive employee experience.

• Hybrid (3x Onsite, 2x WFH) | Ortigas, Pasig
• Dayshift (Australian working hours)

Job Responsibilities:

• Maintain the accuracy, integrity, and confidentiality of all employee and benefits-related data (HRIS).
• Facilitate new hire onboarding by conducting HRIS and benefits orientation and assisting with timely enrolment in applicable company benefits.
• Act as the subject matter expert (SME) for HRIS, company-sponsored and statutory benefits, including hosting orientation sessions for new programs or changes to existing ones.
• Manage the end-to-end processes for enrolment, renewal, and distribution of HMO, group life insurance, and other applicable wellness or subscription benefits.
• Liaise with third-party vendors, healthcare providers, and government agencies (SSS, PhilHealth, Pag-IBIG) to address employee concerns and process requirements.
• Handle day-to-day HRIS and benefits administration workflow including ticket management, escalations, and employee inquiries with a strong sense of compassion and urgency.
• Build and maintain compassionate partnerships with employees while addressing benefits-related concerns to ensure a positive employee experience.
• Process and submit required documentation to government agencies for new hires, resignations, loans, maternity/sickness claims, and other mandatory reports.
• Administer and monitor statutory benefits such as SSS sickness/maternity, HDMF loans, and PhilHealth claims, ensuring accurate processing for payroll inclusion.
• Prepare and issue certifications of contributions (SSS, HDMF, PhilHealth) as requested by employees or required for processing benefits claims.
• Monitor government regulations, policy updates, and benefits trends to ensure compliance and proper internal application.
• Maintain updated benefit documentation and self-service materials for employees, including FAQs and quick-reference guides.
• Continuously improve policies and practices related to benefits administration in alignment with local employment laws and HR standards.
• Perform tasks related to Payroll processing as a secondary role if necessary
• Perform other ad hoc duties and responsibilities related to HRIS, Compensation and Benefits

Skills & Qualifications:

• Bachelor's degree in Human Resource Management, Psychology, Business Administration, Finance, or a related field
• 2–4 years of relevant experience in HR data management, compensation, and benefits administration. Preferably with experience in a BPO or shared services environment
• 2–4 years experience handling statutory benefits (SSS, PhilHealth, Pag-IBIG, HDMF) and HMO/Group Life insurance for employees.
• Proficient in HR Information Systems
• Advanced knowledge of MS Excel (pivot tables, vlookup, data analysis)
• Knowledgeable with payroll processes, including government-mandated deductions and benefits.
• Strong attention to detail and high level of output
• Excellent analytical, problem-solving and organizational skills
• Knowledge of compensation structures, salary benchmarking, and job leveling
• Knowledge of Philippine labor laws, DOLE regulations, and data privacy compliance (e.g., DPA)
• Ability to collaborate with internal departments (Finance, Operations) and external vendors
• Excellent written and verbal communication skills
• Ability to work independently and prioritise multiple tasks effectively