Customer Service Agent

2 weeks ago

Taguig, National Capital Region, Philippines Welsend Global Services Inc. Full time ₱168,000 - ₱336,000 per year

Job description:

Responsibilities:

  • Handle customer requests through calls, chat, email, or tickets, and provide accurate solutions based on SOP.
  • Resolve issues within authority or escalate to the right team if needed.
  • Keep records of customer interactions and update accounts/documents

Qualifications:

  1. At least 1 year of experience in customer service (BPO experience preferred).

  2. Excellent English Communication Skills: Fluent in both spoken and written English

  3. Strong multitasking, prioritization, and time management skills.

Work Setup:

  • Willing to work in McKinley, Taguig City (office-based)
  • Full time position, Night Shift (Shift Schedule)
  • Flexibility to work various shifts, including evenings, weekends, and holidays.
  • Can Start ASAP

Job Type: Full-time

Pay: Php24, Php28,000.00 per month

Language:

  • English (Preferred)

Work Location: In person

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