Systems Infrastructure Architect
2 weeks ago
The Systems Infrastructure Architect is responsible for designing, securing, and evolving company's core infrastructure systems and platforms. This role ensures high-performance, reliable, and secure systems by managing enterprise servers, cloud environments, virtual infrastructure, network security, and business continuity tools. Reporting to the Chief Technology & Solutions Architect (CTSA), this role supports the long-term vision of company's IT operations through proactive service, vendor coordination, and technical leadership. The Architect acts as a trusted advisor in infrastructure decision-making while maintaining alignment with company's heartbeat values, client service commitments, and technology roadmap.
JOB RESPONSIBILITIES- Design and maintain secure and scalable infrastructure systems (on-prem, virtual, hybrid cloud).
- Manage and monitor Windows Server environments, Active Directory, DNS, DHCP, GPOs, and domain services.
- Oversee endpoint compliance, patching automation, and lifecycle planning.
- Lead BCDR planning, including Datto appliance management, replication, and recovery testing.
- Support Microsoft 365 and Azure integrations, including Intune policy management and Exchange Online.
- Administer endpoint security tools including antivirus, EDR, and SOC-as-a-Service platforms.
- Implement security controls, MFA enforcement, and SIEM for visibility across systems.
- Maintain and support enterprise firewalls, switching, and secure access technologies (e.g., Fortinet).
- Provide escalation-level support for complex infrastructure incidents and outages.
- Support quarterly business reviews (QBRs) with infrastructure reporting, asset health, and risk assessments.
- Document systems, incidents, and infrastructure changes in IT Glue.
- Lead infrastructure-related projects and contribute to strategic IT planning.
- Ensure compliance with IT governance standards and regulatory requirements.
- Mentor junior staff and contribute to team knowledge sharing.
- Maintain licensing, warranties, vendor renewals, and procurement for infrastructure components.
- Bachelor's degree in Information Systems, Computer Science, or equivalent experience.
- 5+ years of hands-on experience in systems administration, infrastructure architecture, or network engineering.
- Relevant certifications preferred: Microsoft Azure, Fortinet NSE, VMware, CompTIA Network+, MCSA/MCSE.
- Experience in an MSP or multi-tenant environment is a strong advantage.
- Availability for scheduled maintenance windows and participation in escalation/on-call rotations.
- Deep technical expertise in systems architecture, Microsoft infrastructure, and cloud platforms.
- Experience with Hyper-V/VMware, Active Directory, Group Policies, and backup infrastructure.
- Understanding of cybersecurity frameworks and endpoint protection best practice.
- Hands-on experience with Fortinet or similar network and firewall technologies.
- Proficiency with M365, Azure AD, Intune, and licensing management.
- Excellent documentation practices using platforms like IT Glue.
- Ability to translate complex infrastructure requirements into practical, secure solutions.
- Strong troubleshooting and decision-making capabilities under pressure.
- Excellent written and verbal communication skills with cross-functional teams.
- Leadership mindset
- Should be willing to accept a long-term work-from-home arrangement.
- Should be amenable to a permanent day shift schedule.
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