Card Management Systems Platforms and Migrations Product Owner
3 days ago
Product Strategy & Design:
Own product design activities for the assigned platform and initiative, ensuring alignment with the business' overall product strategy and market needs.
- Develop and articulate the product vision, strategy, and roadmap for the CMS platform, in collaboration with the Debit Card Product Owner and Product Manager.
- Initiate, plan, organize, execute, monitor/control, and direct the completion of CMS builds and enhancements.
- Assess value, develop business cases with Product Managers, and prioritize stories, epics, and themes to ensure work focuses on those with maximum value that are aligned with product strategy.
- Drive experience reviews and comparative assessments to continuously improve the debit card product experience for customers.
- Lead product design with cross-functional teams (e.g., IT, Operations, Risk, Compliance, Marketing) to ensure all regulatory, commercial, and technical requirements are included in builds.
- Prepare user stories and co-author Product Service Design (PSD) documents to verbalize requirements to Commercial and Technical Squads.
Card Management System (CMS) Migration Leadership:
Lead the product-side efforts for the migration of the existing card management system platform to a new one.
- Define product requirements for the new CMS, ensuring all existing functionalities are mapped and new capabilities are leveraged.
- Oversee data migration strategies, ensuring data integrity and accuracy throughout the transition.
- Collaborate closely with technical teams, vendors, and internal stakeholders to ensure a smooth, timely, and successful CMS platform migration with minimal disruption to services.
- Manage product-related risks and issues during the migration, developing mitigation strategies.
Scheme Relationship Management & Integration:
Act as the primary product liaison with major debit card schemes (e.g., Visa, Mastercard), understanding their roadmaps, new products, services, and integration opportunities.
- Identify and evaluate new products, services, and integrations offered by card schemes that can enhance our debit card portfolio or operational efficiency.
- Drive the integration of relevant scheme-specific features and compliance mandates into our debit card products and systems.
- Negotiate product-related terms and conditions with card schemes where applicable.
Agile & Stakeholder Management:
Closely work with the Squad, Tribe, Platform Management and Third Party vendor point persons to ensure builds are delivered on spec and on-time, that resources to deliver product features are in place, and issues are resolved and properly filed.
- File and manage Product backlog, defects, and enhancements until closure.
- Attend and co-drive meetings with the scrum master for the effective and efficient development of product features.
- Map out the high-level customer front-end & back-end experience to aid in product analysis and system integration.
- Come up with supporting processes, handling, and product briefs necessary for launch.
- Ensure robust governance and compliance frameworks are embedded into all debit card products and processes.
- Drive regular updates by Tribe to management to seek help needed or secure support on critical matters.
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