Branch Supervisor

1 day ago

Makati City, National Capital Region, Philippines Wink Laser Studio Full time ₱20,000 - ₱22,000 per year

DUTIES AND RESPONSIBILITIES:

CUSTOMER SERVICE

  • Deals with all customer complaints and acts immediately to customer's concerns to ensure that customer satisfaction is met
  • Maintain positive relations with all contacts, guests, potential guests and team members in order to expand the branch's pool of clients
  • Responsible in promoting and marketing the company's services and products, campaigns/promotions
  • Recommends sales and promotional strategies for the branch
  • Ensure employees' adherence to the company's objective on Customer Service excellence is maintained at all times

Sales Management

  • Ensures sales targets including individual sales targets for the day/s, weeks or month are achieved at all times.
  • Leads in the submission of monthly sales performance and analysis reports.
  • Assist the AOM in development & implementation of actions plans for the achievement of targets.
  • Conduct market and competition studies and surveys.

OPERATIONS

  • Conducts daily cash audit of the total cash funds and records the same in the Daily Cash Count.
  • Ensures adequate supply of all operating supplies and makes the necessary orders of select supplies
  • Monitor's staff attendance and ensure smooth and continuous operations of the branch
  • Prepares the petty cash replenishment reports in Procurify
  • Ensures that housekeeping standards, adherence to visual & product display guidelines, and security guidelines are complied with.

INVENTORY

  • Updates inventory master file on a weekly basis and ensures that inventory count is declared following set protocols
  • Safe keeps all delivery and transfer documents.

Other Tasks:

  • Conduct Employee Performance Reviews
  • Approves any service recovery discounts or discounts in general
  • Ensures that all treatments finish on time (not going beyond) and are monitored
  • Educate staff on how to deal with client complaints and how to up sell packages and services
  • Initiate, recommend & authorize text blasts to increase sales and foot traffic
  • Handles all staff problems and concerns, constantly ensuring that all staff mentally and physically fit for work
  • Conducts pre-operations checking on cleanliness, orderliness, and readiness of the branch
  • Ensures all Branch document is well filed and kept (Govt Permit, Memos, Service Reports etc).
  • Ensures that regulatory permits are complete and properly accounted for
  • Responsible in submitting required reports on or before set deadlines

QUALIFICATION REQUIREMENTS

  • Graduate of 4 year course, preferably medical or business related courses
  • With minimum of 3 years experience in handling store/branch management particularly on Wellness & Grooming industry.
  • 2 to 3 years as solid experience in either supervisory level.
  • Highly organize and must be able to motivate her team, assess situations quickly and solve problems.
  • Excellent written, verbal communication skills
  • Must be able to work both independently and as a team player
  • With sound judgment on handling basic to vital decision making, and can pay attention to internal and customers, and with excellent negotiation and speaking skills to resolve the issue
  • Able to lead and handle cross functional roles or collaborative roles
  • Must be willing to be assigned to Makati City

Job Type: Full-time

Pay: Php20, Php22,000.00 per month

Work Location: In person

  • Branch Supervisor

    1 day ago

    Mandaluyong City, National Capital Region, Philippines Jamila Aesthetics Full time ₱600,000 - ₱1,200,000 per year

    Company DescriptionJamila Aesthetics is a one-of-a-kind aesthetic clinic located in Mandaluyong. We focus on providing high-quality beauty and skincare services for both men and women. Our clinic combines aesthetics, beauty enhancements, surgical and non-surgical treatments in a relaxing and pampering environment. At Jamila Aesthetics, we strive to offer the...

  • Branch Sales Supervisor

    1 day ago

    Makati City, National Capital Region, Philippines Personal Collection Direct Selling Inc. Full time ₱500,000 - ₱1,000,000 per year

    Qualifications & experienceVocational diploma, short course certificate or bachelor's degree in any fieldWith at least 1 year work experience in direct selling, retailing, merchandising, networking, or telco.With work experience in recruiting, training and people management is an advantage.Must be willing to undergo a six-week management training...

  • Branch Sales Supervisor

    1 week ago

    Makati City, National Capital Region, Philippines Personal Collection Direct Selling Inc. Full time

    Qualifications & experienceVocational diploma, short course certificate or bachelor's degree in any fieldWith at least 1 year work experience in direct selling, retailing, merchandising, networking, or telco.With work experience in recruiting, training and people management is an advantage.Must be willing to undergo a six-week management training...

  • Branch Supervisor

    1 day ago

    Mandaluyong City, National Capital Region, Philippines Private Advertiser Full time ₱80,000 - ₱120,000 per year

    Qualifications & experienceVocational diploma, short course certificate or bachelor's degree in any fieldWith at least 1 year work experience in direct selling, retailing, merchandising, networking, or telco.With work experience in recruiting, training and people management is an advantage.Must be willing to undergo a six-week management training...

  • Store Supervisors- NCR branches

    1 day ago

    Makati City, National Capital Region, Philippines Pick Up Coffee Full time $40,000 - $60,000 per year

    1. SPECIFIC DUTIES AND RESPONSIBILITIES1.1. Identifies Barista performance challenges, provides assistance, coaches their performance, monitors the progress of skillset, and capability for continuous improvement on the job.1.2. Supervises Barista to ensure that serving of all products is with friendly, individualized attention towards each customer. Educates...

  • restaurant supervisor

    1 day ago

    Makati City, National Capital Region, Philippines White Drip Beauty Lounge Full time ₱200,000 - ₱300,000 per year

    What you'll be doing?Restaurant Supervisor is responsible in the overall operations of the dining area. Monitors the quality of food and service to achieve Sales and Profit. Ensure the satisfaction of customers and able to handle customer complaints effectively and efficiently.Maintain quality control for all food served.Coordinate with kitchen supervisor on...

  • Production Supervisor

    1 day ago

    Makati City, National Capital Region, Philippines Bravo Italian, Inc. Full time ₱800,000 - ₱1,200,000 per year

    Be Part of our Pioneering TeamProduction Supervisor (Start-Up Company)Bravo Italian, a new exciting concept aiming to make great food accessible to more people across the Philippines.As we build our brand from the ground up, we're looking for passionate, driven, and service-oriented Production Supervisor to join our pioneering team. This is your chance to be...

  • Production Supervisor

    1 day ago

    Makati City, National Capital Region, Philippines Bravo Italian Group Inc, Full time ₱25,000 - ₱300,000 per year

    Be Part of our Pioneering TeamProduction Supervisor (Start-Up Company)Bravo Italian, a new exciting concept aiming to make great food accessible to more people across the Philippines.As we build our brand from the ground up, we're looking for passionate, driven, and service-oriented Production Supervisor to join our pioneering team. This is your chance to be...

  • Branch Manager

    1 day ago

    Marikina City, National Capital Region, Philippines Chick Chicken Corner Full time ₱800,000 - ₱1,200,000 per year

    Position Title: Branch ManagerLocation: Marikina BranchReports To: Area Supervisor and Area ManagerPosition SummaryThe Branch Manager is responsible for overseeing the day-to-day operations of the Marikina branch, ensuring excellent customer service, smooth store operations, and achievement of sales and performance targets. This role requires strong...

  • Commissary / Kitchen Supervisor

    1 day ago

    Makati City, National Capital Region, Philippines Bravo Italian Group Inc, Full time ₱250,000 - ₱300,000 per year

    Be Part of our Pioneering TeamCommissary Supervisor (Start-Up Company)Job Summary:The Commissary / Kitchen Supervisor oversees day-to-day operations in the central commissary of a start-up food business, where food is prepared, produced, and distributed to branches, or events. In a start-up environment, this role is hands-on and requires adaptability,...