Sales Specialist

2 weeks ago

Makati City, National Capital Region, Philippines Secure Visa Consulting, Inc. Full time ₱400,000 - ₱600,000 per year
  • Job Functions:

    Open and maintain client accounts by recording account information and monitoring from sales team.
  • Selecting and explaining the best solution or pathway to take, ensure that they are convinced with the truthful of Secure Visa's services.
  • Recommend potential services by collecting customer information and analyzing customer profile.
  • Prepare service reports by collecting and analyzing customer information.
  • Manage large amounts of incoming calls.
  • Generate sales leads and follow communication procedures, guidelines, and policies.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Meet personal/team sales targets and call handling quotas.
  • Handle complaints provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Resolve customer complaints via phone, email, mail or social media (as necessary).

Job Qualifications:

  • Bachelor's degree or equivalent experience preferred
  • 2 years of customer service and 3 years sales experience preferred
  • Ability to cooperate with and support other members of customer service & sales team
  • Strong verbal communication skills in the English language
  • Willingness to interact daily with customers from a wide range of cultures and backgrounds
  • Must be comfortable working independently and making minor decisions without direct supervision
  • Good sense of organization and keen attention to detail
  • Knowledge of customer service & sales, best practices, and desire to participate in trainings and professional development
  • Ability to perform well in a fast-paced working environment

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