SCommerce - Dispute Analyst

21 hours ago


Manila, National Capital Region, Philippines Shopee Full time ₱600,000 - ₱1,200,000 per year

Job Description

  • Assist in managing FBS disputes on behalf of sellers on time.
  • Validate appropriate data from the system, analyze proof, and collect evidence to ensure a proper course of action is being pursued.
  • Ensure accurate and appropriate responses to disputes.
  • Assist in RO Creation
  • Assisting OSG concerns via IHT and tracker.
  • Escalations via email across SBS shops and other stakeholders
  • To consolidate all switching orders with the corresponding SKU for reconciliation purposes

Requirements

  • At least college level (undergraduate/graduate)
  • Strong computer skills required
  • Proficiency in MS Office and Google Docs preferred
  • Experience in disputes or payments industry is preferred
  • Good communication skills
  • Detail-oriented and results-driven
  • Ability to resolve conflict
  • Ability to analyze information, think through difficult problems, and make critical decisions based on limited information

  • Escalations Analyst

    2 weeks ago


    Manila, National Capital Region, Philippines RELX Group Full time ₱250,000 - ₱500,000 per year

    The Escalations Analyst role is acquainted to handle calls, respond to emails, and chat support in corresponding to the issues of customers. More to this, such will cater product and service information to customers, suggest and administer programs to aid customer needs, and provide trials to customers and data users.Accountabilities:First point of contact...

  • Chargeback Analyst

    1 week ago


    Manila, National Capital Region, Philippines GoPro Full time ₱900,000 - ₱1,200,000 per year

    Location: Remote Manila. This role can be performed anywhere from ManilaThe RoleThe GoPro Ecommerce Team is seeking a detail-oriented and proactive Chargeback Analyst to join our team. This role will focus primarily on managing chargebacks and payment disputes, ensuring efficient resolution, and minimizing financial losses.The ideal candidate will have...

  • Sr. Analyst

    1 week ago


    Manila, National Capital Region, Philippines Johnson & Johnson Full time $60,000 - $80,000 per year

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across...


  • Manila, National Capital Region, Philippines Coinbase Full time

    OverviewJoin to apply for the Senior Complaints Analyst role at CoinbaseReady to be pushed beyond what you think you're capable of?At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global...


  • Manila, National Capital Region, Philippines Shopee Full time ₱1,500,000 - ₱2,500,000 per year

    About The TeamThe Process Excellence Manager will constantly review E2E processes & operations, plan and automate workflows, and generate insightful reports. This role focuses on improving the efficiency and effectiveness of our Inventory Operations, including warehouse/logistics transfers, demand forecasts, growth in particular buyer regions, inventory...


  • Manila, National Capital Region, Philippines Coinbase Full time ₱562 per year

    Ready to be pushed beyond what you think you're capable of?At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.To achieve our mission, we're seeking a very specific...


  • Manila, National Capital Region, Philippines Coinbase Careers Page Full time ₱56,207 per year

    Ready to be pushed beyond what you think you're capable of?At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.To achieve our mission, we're seeking a very specific...


  • Manila, National Capital Region, Philippines RingCentral Full time ₱1,200,000 - ₱3,600,000 per year

    Accounts Receivable Operations AnalystsSay hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral).It's not everyday that you consider starting a new career. We're Acquire BPO, and we're happy that someone as talented as you is considering this role. First, a little about our client:...


  • Manila, National Capital Region, Philippines RingCentral Full time ₱1,200,000 - ₱2,400,000 per year

    Senior Accounts Receivable Operations AnalystsSay hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral).It's not everyday that you consider starting a new career. We're Acquire BPO, and we're happy that someone as talented as you is considering this role. First, a little about our client:...

  • Sr. FinOps Analyst

    1 week ago


    Manila, National Capital Region, Philippines Amazon Full time ₱1,200,000 - ₱2,400,000 per year

    GAR (Global Accounts Receivable) is looking for a proactive, customer and detail oriented Collections Analyst whose main responsibility will be to manage and resolve receivables related queries received from Amazon customers. As a Collections Analyst, you will support Amazon's customers to resolve billing issues, reconcile accounts and drive monthly...