Experience Solutions Consultant

Job Description:

We are looking for a Workday Experience Solutions Consultant (Workday Configurator) within the Global HR Employee Experience Team at MBPS. In this role , you are expected to look for ways to innovate and improve the Employee Experience, promoting and advocating for our technology. You are a domain expert that is plugged in to what's happening in Workday and other HR technology through peer networks, vendor resources like Workday Community and other available resources.

Have the skills and knowledge for the job? Learn more about the opening below

Position Responsibilities:

• Create and maintain detailed configuration and standard Operating procedures (SOPs) specifically for Workday modules (preferably Time and Absence).

• Responsible for configuration, testing, and implementation of system upgrades, ensuring compliance with our process and procedures.

• Serve as a solution domain expert, supporting the discovery, design, configuration, documentation, testing and post-implementation of HR system enhancements

• Act as technical support to create and maintain custom reports and dashboards in our various HR tools (Workday, Salesforce, PowerBi, etc.) to support our clients and the Advanced Analytic team

• Balance multiple concurrent projects that require inputs from cross-functional partners while managing expectations and impact on end users in a supporting role assist with impact assessments, regression testing and communication plans

Position Qualifications:

• Bachelor's degree in human resources, Management Information Systems, or equivalent work experience

• 3+ Years of Functional HRIS/Workday configuration experience working across the HR field supporting HR programs and cyclical events across Compensation, Time and Absence, Time Off

• Experience with large global organization and able to implement solutions under tight timelines and prioritize work effectively to deliver successfully

Preferred Qualifications:

• Experience with ADP Global View (PECI, PICOF, EXPR) an asset

• Workday Studio experience and/or Workday Pro Certification(s) an asset

• Experience with JIRA or use and configuration of Salesforce for Case Management or similar application an asset

When you join our team:

• We'll empower you to learn and grow the career you want.
• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

Working Arrangement