BPO Process Excellence Lead

Employment Type: Full-time | Individual ContributorAbout the RoleWe are seeking a highly analytical and results-driven Process Excellence Consultant to drive continuous improvement initiatives across business operations. The ideal candidate will have a solid foundation in Lean Six Sigma principles, strong problem-solving skills, and a track record of...

Job title: Process Excellence LeadAccount: HealthcareWork set up: Hybrid (3x onsite / week)Work shift: Night ShiftSalary: Up to 68K but open for salary negotiationStart date: TBDSite Assignment: Central Bloc 2, Cebu IT Park, Cebu CityNon-Negotiable:*At least 2 years in College/ Preferred College Graduate Degree*selling point - The successful candidate will...

Nature Of the Account: Healthcare Start Date: ASAP Type of Support: Voice Account Work Arrangement: Hybrid (3x onsite / week) Shift Schedule | Restdays: Night Shift Educational Requirement: At least 2nd years in college Work Experience:Required atleast Lean Six Sigma Green Belt Certified5 to 7 years' of related work experience in process...

Nature Of the Account: HealthcareStart Date: ASAPType of Support: Voice AccountWork Arrangement: Hybrid (3x onsite / week)Shift Schedule | Restdays: Night ShiftEducational Requirement: At least 2nd years in collegeWork Experience:Required atleast Lean Six Sigma Green Belt Certified5 to 7 years' of related work experience in process...

About the job: Process Excellence Consultant - Healthcare (Cebu City) | OnsiteNature Of the Account: HealthcareType of Support: Non-voiceStart Date: ASAPWork Arrangement: 100% Onsite (Cebu)Shift Schedule | Rest days: US business hours; Weekends offQualifications:College GraduateWell versed in a Healthcare account (US benefits)Has relevant experience in...

About the job Process Excellence Consultant-Healthcare (onsite in Cebu City)Nature Of the Account: HealthcareQualifications:Bachelor's degree or equivalent work experience required.Must successfully pass ALIGHT quality program certification for partner quality leaders.Coaching experience minimum of five years.Knowledge of quality and coaching best practices....

About the Job: Process Excellence Consultant—Healthcare (Cebu)Nature Of the Account: HealthcareType of Support: Non-voiceWork Arrangement: Onsite (Cebu)Shift Schedule | Rest Days: US business hours; Weekends offQualifications:Bachelor's degree or equivalent work experience required.Well versed in a Healthcare account (US benefits)Has relevant experience in...

About the role This is a full-time role for a Logistics BPO Agent to join the FIL-STAR MARITIME CORPORATION team in Cebu Central Visayas. As a Logistics BPO Agent, you will be responsible for providing high-quality customer service and logistics support to the company's clients.What you'll be doingHandle inbound and outbound customer calls, emails, and...

Kickstart Your BPO Career as a Customer Service RepresentativeJoin one of the leading BPO companies in the Philippines and become part of a dynamic, people-focused team. We're looking for passionate individuals with excellent communication skills who are ready to deliver outstanding customer experiences. If you're eager to grow your career in a fast-paced...

Qualifications:Bachelor's degree or equivalent BPO experience preferred.Minimum of 2 years of training experience in customer service and/or technical accounts.Excellent facilitation, communication, and coaching skills.Proficient in MS Office (PowerPoint, Excel, Word).Flexible to work night shifts, or holidays when needed.Certification in Training or...