restaurant manager

5 days ago

Makati City, National Capital Region, Philippines Kuhn Artisanales Inc. Full time ₱800,000 - ₱1,200,000 per year

Key Responsibilities:

  • Oversee daily operations of the restaurant, ensuring exceptional guest service and ambiance.
  • Lead, train, and motivate front-of-house staff, promoting a culture of excellence, teamwork, and hospitality.
  • Maintain compliance with health, safety, and hygiene standards.
  • Manage reservations, guest relations, and VIP experiences to ensure personalized service.
  • Monitor financial performance, including cost control, revenue targets, budgeting, and reporting.
  • Collaborate with the Executive Chef on menu development, service flow, and presentation standards.
  • Drive continuous improvement through guest feedback, mystery audits, and internal reviews.
  • Ensure proper inventory management, procurement, and supplier relationships.
  • Implement and uphold brand standards and service protocols aligned with 5-star expectations.

Qualifications & Experience:

  • Bachelor's degree in Hospitality Management or related field (preferred).
  • Minimum 5 years of experience managing a high-end or 5-star restaurant.
  • Strong understanding of fine dining operations, wine service, and international cuisine.
  • Exceptional interpersonal, communication, and conflict-resolution skills.
  • Fluent in English; additional languages are a plus.
  • Proficient in POS systems, reservation software, and MS Office.

Working Conditions:

  • Flexible schedule including evenings, weekends, and holidays.
  • Fast-paced, guest-facing environment requiring attention to detail and composure under pressure.

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