Healthcare Billing Specialist

11 hours ago

Cebu City, Central Visayas, Philippines Tahche Careers Full time $40,000 - $60,000 per year

Our US partner is one of the leading Medical Digital Imaging Service Providers in New Jersey. They offer a full spectrum of diagnostic imaging services in comfortable, convenient, and friendly outpatient imaging centers.

As a
Healthcare Billing Specialist
, you will be catering to all billing inquiries from patients and doctors, processing payments, and performing general tasks.

This is a
full-time role
, on a
US shift
and on a
Work in the office
set-up.

If you have the right skill set, this may be your opportunity to enter this fast-growing organization.

Duties And Responsibilities

  • Perform inbound and outbound calls to/from patients, insurance representatives, and onsite counterparts, as well as doctor's and law offices, when applicable.
  • Update the billing system with pertinent patient information coming from patients and other authorized entities.
  • Be able to work off existing billing software (GVT, TRIZETTO, and other tools required to complete the task at hand) and bill cases as well as follow-up accounts receivables, prepare patient invoices as needed.
  • Post payments made by patients or by their representatives through the company's online payment portal partner -- electronic and/or mailed payments.
  • Comply and execute ad hoc tasks assigned by the direct supervisor/manager and/or onshore billing manager.
  • Be able to correct erroneous billing information such as bill/remit codes, bill charges, and the like
  • Be able to meet minimum target metrics and provide excellent customer experience to all patients, doctors and its partner insurances.

Qualifications

  • With BPO experience of at least 1 year in a healthcare account
  • At Least 1 year of Healthcare BPO / Billing experience is required
  • Knowledge of ICD-10, CPT, and HCPCS billing in the US healthcare setting
  • Background in processing Claims/Claims Rejections and Appeals is a plus
  • Familiarity with GVT, TRIZETTO, and other Billing software is a plus
  • Familiarity with most healthcare insurance tools is a plus

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