Order to Cash Analyst

5 days ago

Taguig, National Capital Region, Philippines CITADEL Full time

Job Summary:

  • Performs in delivery capacity to ensure all OPCOS customer payments are received at LBU level and fully optimised in terms of collection and appropriate allocation
  • Follows core Accounts Receivable processes to ensure highly accurate customer payment collection and subsequent allocation
  • Execute unallocated credits (UCRs)
  • Execute unidentified payments & collection posting (matching in MSNav)
  • Ensures all Accounts Receivable KPIs / KIIs are delivered against working closely with other CSC teams, branch and finance team to ensure performance / customer satisfaction achieved.
  • Conducts customer payment process review constantly
  • Personally responsible for payment allocation and associated MSNav master data payment accuracy
  • Executes identified OTC/Finance programmed regarding payment processes and works closely with Commercial and Shared Services to ensure coordinated delivery of results.
  • Responsible for assistance in report creation where required.
  • Works with branch teams (Ops, Productions, Distribution) to ensure coordinated approach re OTC accounts receivable process.

Qualifications:

  • Graduate of a four-year course, preferably accountancy or business related
  • 2 years + experience in Account Receivables, Customer Service, Finance, Commercial, Sales, Marketing or other related roles.
  • Excellent understanding of the business, ideally with an in-depth knowledge of customer service operation / commercial / sales support/ billing and OTC processes
  • Good negotiation, complex payment and allocation issues skills
  • Broad Commercial / Credit Management knowledge & strong financial knowledge
  • Strong influence and impact
  • Able to establish credibility with internal/external customer
  • Enhanced analytical skills
  • Good knowledge of order to cash process

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