Quality Assurance

Quality Assurance and Control Officer - is responsible for ensuring that all products meet quality standards based on client specifications and regulatory requirements. This role involves inspecting incoming and outgoing goods, assessing supplier, compliance, and implementing quality assurance processes to maintain product consistency and customer...

JOB RESPONSIBILITIESMeasure the quality of collections interactions by evaluating adherence to scripts, company best practices and quality standards, compliance and regulations.Track the number of errors or discrepancies found in collection and operations interaction process.Provide detailed and constructive feedback to agents to help them improve their...

Responsibilities:Developing and implementing quality assurance protocols to monitor the production processConducting regular inspections and testing of raw materials, work-in-progress, and finished productsIdentifying and addressing any quality issues or non-conformities in a timely mannerCollaborating with production teams to implement corrective and...

Qualifications:Must be a graduate of Bachelor's Degree in Chemistry, Chemical or Mechanical Engineering or any equivalent course or with experience in the same capacity. Newly graduates are encourage to apply.At least 1 year experience in the same capacity, preferably from an ISO Certified manufacturing firm in the plastic injection/blow molding...

Job SummaryThe Head of Quality Assurance is a senior leadership role responsible for defining and executing the quality strategy across all manufacturing operations. This position ensures that products meet regulatory, customer, and internal standards through robust quality systems, continuous improvement initiatives, and effective team leadership.Key...

Role DescriptionThis is a full-time remote role for a Quality Assurance Manager. The Quality Assurance Manager will be responsible for overseeing the entire QA process, including developing and implementing quality assurance policies and procedures, conducting inspections, and identifying quality issues. The role involves coordinating with various...

We're looking for a results-driven Training and Quality Assurance Analyst to support our After-Sales Campaign, ensuring top-notch customer service and compliance across phone, chat, and email channels for the US and UK markets. You'll audit interactions, analyze data, update materials, and drive continuous service improvement and productivity in a fast-paced...

We're looking for a results-driven Training and Quality Assurance Analyst to support our After-Sales Campaign, ensuring top-notch customer service and compliance across phone, chat, and email channels for the US and UK markets. This role is onsite in Mandaluyong with a shifting schedule. You'll audit interactions, analyze data, update materials, and drive...

About the roleWe are urgently seeking an experienced Quality Assurance Team Lead to join our dynamic team at Teleperformance's EDSA location. As the Quality Assurance Team Lead, you will play a pivotal role in ensuring the delivery of exceptional customer service and the maintenance of the highest quality standards across our call centre operations.What...

Job DescriptionThe Quality Assurance (QA) Analyst will support the quality assurance effort by systematically reviewing customer interactions and applying established quality standards to approved quality scorecards. The aim of this role is to ensure that quality assurance is applied in an independent, objective, and neutral manner. The goal is to improve...