Salesforce Cloud Service Developer

2 weeks ago


Davao City, Davao, Philippines Jairosoft Inc. Full time ₱900,000 - ₱1,200,000 per year

Job Qualifications:

1.    Proven experience with Salesforce Service Cloud administration and development.

2.    Hands-on expertise with Einstein Bots, Omni-Channel, and Embedded Service.

3.    Proficiency in Salesforce Flows, Apex Classes, and Lightning Web Components.

4.    Strong understanding of case management, reporting, and Salesforce support operations.

5.    Salesforce certifications (Administrator, Service Cloud Consultant, Platform Developer I/II) are a strong plus.

6.    Excellent problem-solving, communication, and collaboration skills.

Job Description:

1.    Design, develop, and deploy
Einstein Bots
and
Embedded Service Deployments
.

2.    Set up and provide ongoing support for
Omni-Channel
in Salesforce Service Cloud.

3.    Perform Salesforce
user setup, support cases, reporting, and basic administration
.

4.    Develop and maintain
Flows and Apex Classes
to automate business processes.

5.    Build and customize
Lightning Web Components (LWC) / Aura Components
.

6.    Collaborate with business stakeholders to analyze requirements and translate them into effective Salesforce solutions.

7.    Provide ongoing support, troubleshooting, and enhancements for existing Salesforce applications.



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