Candian Telco Account Open for Newbie 28k Salary Offer

4 days ago

Pasig, National Capital Region, Philippines AUXILIA INC Full time ₱336,000 per year

About the role

This is a full-time customer service role based in Pasig City, Metro Manila that will see you supporting a leading Canadian telecommunications company. This exciting opportunity is open to those new to the industry, offering a competitive salary of 28,000 PHP per month.

What you'll be doing

  • Provide world-class customer service and technical support to Canadian telco clients via telephone, email and chat
  • Respond to customer inquiries and troubleshoot a wide range of issues in a timely and effective manner
  • Update customer records and documentation in the company's systems
  • Identify opportunities to enhance the customer experience and implement solutions
  • Collaborate with cross-functional teams to resolve complex customer cases
  • Maintain a positive, empathetic and professional demeanor at all times

What we're looking for

  • Excellent verbal and written communication skills in English
  • Strong problem-solving and critical thinking abilities
  • Proven track record of delivering exceptional customer service
  • Ability to work efficiently in a fast-paced environment
  • Familiarity with customer service software and CRM systems
  • Willingness to work flexible hours, including weekends and holidays

What we offer

  • Competitive salary of 28,000 PHP per month
  • Comprehensive health insurance and other employee benefits
  • Ongoing training and development opportunities
  • Vibrant and collaborative work culture
  • Opportunities for career advancement

About AUXILIA INC'

AUXILIA INC' is a leading provider of customer service outsourcing solutions, partnering with some of the world's most recognisable brands. We are committed to delivering exceptional experiences that drive customer loyalty and business growth. With a focus on innovation and continuous improvement, we empower our employees to thrive and excel in their roles.

Apply now to join our dynamic team and play a key role in supporting our Canadian telco client.

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