Vice President, Client Relationship Manager

This job is with Marsh McLennan, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
We are seeking a talented individual to join our Account Management/Broking team at Mercer Marsh Benefits. This role will be based in the Philippines. This is a hybrid role that has a requirement of working at least three days a week in the office.

The Vice President, Client Relationship Manager will be responsible for a mix of account management and broking, providing quality advice and service to clients on their insurance products and risk exposure while partnering with the sales team to grow the business.

We Will Count On You To

• Provide quality advice and service to clients regarding their insurance products and risk exposure.
• Strengthen long-term relationships with key client decision-makers and monitor changes within client organizations.
• Proactively manage account service delivery to ensure client needs are met in line with agreed service standards.
• Identify and capitalize on revenue generation and growth opportunities from existing portfolios and other sources.

What You Need To Have

• Proven experience in account management and broking within the insurance industry.
• Strong understanding of major classes of insurance and risk management principles.
• Excellent communication and relationship-building skills with clients and insurers.

What Makes You Stand Out

• Experience in negotiating claim settlements and managing complex claims.
• Ability to develop and implement successful account retention strategies.
• Familiarity with new technical and product developments in the insurance sector.

Why Join Our Team

• We help you be your best through professional development opportunities, interesting work, and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.