Account Officer
2 days ago
PRIMARY DUTIES AND RESPONSIBILITIES:
- For new accounts: Does prospecting/developing accounts from various sources: referrals, telemarketing, cold calls, other leads.
For existing accounts: Aids in business growth by expanding offerings to existing clients/ customers in order to develop and sustain captive customers
Designs and implements a coverage work plan to ensure that all accounts are visited regularly with the appropriate frequency.
- Gathers customer requirements/inquiries and bid materials, as the case may be, and prepares proposals for standard product offers.
- For non-standard products, endorses inquiries to Design Development Team (DDT) for evaluation and costing and Planning Team for production lead time
- Coordinates with Finance for credit investigation and other documentation
- Solicits inputs from Legal Counsel for major contracts
- Prepares proposal after consolidation of inputs and documents (drawings, costings, bill of materials, etc.) from concerned departments. May seek assistance from the Customer Service Team for documentation requirements.
- Negotiates with client and consults with Sales Head prior to submission of proposal.
- May sometimes join site visits for pre and ongoing projects
- Coordinates with the Customer Service Team for the preparation of Sales Order Form (SOF) and its requisite attachments/supporting documents.
- Monitors status of project/sale up to delivery to ensure client satisfaction.
- Prepares and conducts periodic business reviews with clients
- Prepares individual yearly forecast and budget.
- Monitors progress of projects and analyzes sales development in assigned accounts with assistance from the Customer Service Team
- Monitors and reports competitor activities, pricing schemes and other relevant information as gathered from the trade.
- May be asked to represent the company during client special events and projects such as openings and anniversaries, to ensure close customer relation.
- Assists in the collection of overdue accounts.
- Helps in the formulation of Objectives and Plans, Forecasts, and Budgets
- Helps maintain a safe, clean, orderly, and secure work area
- May stand in for the Sales Team Leader, when requested, for meetings and other activities
- Performs other functions as may be assigned from time to time
JOB SPECIFICATIONS:
- Bachelor's/College Degree in any Engineering or Business Course
- Understanding of electrical industry and products
- Preferably with Sales Experience
- Vast of network of clients
- Good customer service skills
- Good communication skills
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