Easy Accounts

20 hours ago

Lahug Cebu, Philippines A SYSTEM INTERNATIONAL CORPORATION Full time ₱200,000 - ₱400,000 per year

About the role

Are you ready to take on an exciting Customer Service Representative (CSR) role with A SYSTEM INTERNATIONAL CORPORATION'? This is a full-time virtual position based in Lahug Cebu City, Cebu. As a CSR, you'll be responsible for providing exceptional customer support and handling a range of customer inquiries and transactions.

What you'll be doing

  1. Responding to customer inquiries via phone, email, and chat in a timely and professional manner
  2. Assisting customers with account-related issues, troubleshooting, and resolving complaints
  3. Maintaining accurate records and documentation of customer interactions
  4. Identifying opportunities to enhance the customer experience and providing feedback for process improvements
  5. Adhering to company policies, procedures, and quality standards

What we're looking for

  1. Previous experience in a customer service or call centre role, preferably in the financial services industry
  2. Strong communication and interpersonal skills, with the ability to provide a high level of customer service
  3. Excellent problem-solving and critical thinking skills to handle a variety of customer inquiries
  4. Proficiency in using computer systems and software, including database management
  5. Willingness to work in a virtual environment and adapt to changing customer needs
  6. Fluency in English, both written and verbal

What we offer

At A SYSTEM INTERNATIONAL CORPORATION', we are committed to providing our employees with a supportive and rewarding work environment. You'll have the opportunity to grow your career with a leading global company, and enjoy competitive benefits, including:

Apply now to join our team as an Easy Accounts | CSR (Willing to Start ASAP) Virtual Process and be a part of our customer-centric mission.

About us

A SYSTEM INTERNATIONAL CORPORATION' is a dynamic global corporation that specialises in providing innovative solutions to a wide range of industries. With a strong focus on customer satisfaction, we are constantly seeking talented individuals to join our team and contribute to our continued success.

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