Training Supervisor
3 days ago
Training Strategy & Program Development
Identify training needs at organizational, departmental, and individual levels.
Design competency-based training programs aligned with business goals.
Develop training calendars, materials, and modules for Branch Operations functions.
Ensure continuous improvement and relevance of training content.
Training Delivery & Facilitation
Conduct learning sessions, workshops, simulations, on-the-job coaching, and refresher training.
Coordinate with internal subject matter experts for technical training content.
Manage onboarding training for new hires in branch operations.
Monitoring & Evaluation
Evaluate training effectiveness through assessments, post-training performance, and feedback tools.
Measure the impact of training on operational KPIs and branch audit results.
Recommend competency development plans for staff based on results.
Operational Alignment & Support
Collaborate with Branch Managers and personnel and Operations Managers to identify performance gaps and solutions.
Ensure all training supports operational consistency and compliance.
Assist in corrective action plans for branches needing performance improvement.
People Development & Engagement
Promote a culture of learning, mentorship, and professional growth.
Support the development of Individual Development Plans (IDPs) and career pathways.
Drive initiatives that enhance staff engagement and retention in the Branches.
Budget, Reporting & Governance
Manage training budgets and resource allocations effectively.
Submit periodic reports on training performance and impact.
Ensure compliance with internal policies and audit requirements.
Qualifications:
- With bachelor's degree in business management and any other related business courses.
- With at least 3-5 years experience in Training.
- With relevant operational experience.
- With Strong communication and Leadership skills.
- Knowledge of learning and development with the current industry practices.
- Adaptability and Flexibility with changing priorities and in a dynamic work environment.
- Experience in managing training budgets and resources.
Job Types: Full-time, Permanent
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Employee discount
- Free parking
- Health insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
Ability to commute/relocate:
- Parañaque: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor's (Preferred)
Experience:
- Training Supervisor: 3 years (Preferred)
Work Location: In person
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