
CSR / Local and non voice account available / At least 6 months BPO exp. needed
1 week ago
About the role
Join CORPORATE VISIONS INC' as a Customer Service Representative (CSR) in our Mabolo, Cebu City, Cebu location. This is a full-time role where you will be responsible for providing excellent customer service to our local and non-voice accounts. We are seeking candidates with at least 6 months of experience in the BPO industry.
What you'll be doing
- Answering incoming calls and emails from customers in a professional and courteous manner
- Resolving customer queries and concerns promptly and effectively
- Providing accurate information about our products and services
- Documenting customer interactions and maintaining detailed records
- Identifying opportunities to improve customer satisfaction and operational efficiency
- Collaborating with cross-functional teams to ensure seamless customer experience
What we're looking for
- At least 6 months of experience in a BPO or call centre environment
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Proficient in English, both written and verbal
- Ability to work in a fast-paced, dynamic environment
- Commitment to delivering high-quality customer service
What we offer
At CORPORATE VISIONS INC', we are dedicated to providing our employees with a supportive and rewarding work environment. Some of the key benefits you can expect include:
- Competitive salary and performance-based bonuses
- Comprehensive health and wellness benefits
- Opportunities for career growth and professional development
- Collaborative and inclusive work culture
- Flexible working arrangements
About us
CORPORATE VISIONS INC' is a leading provider of customer service and business process outsourcing solutions. With a strong focus on innovation and customer satisfaction, we have established a reputation for delivering exceptional service to our clients across a wide range of industries. Join our team and be a part of our continued success
Apply now for this exciting opportunity
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