Customer Service Representative for High Prio Banking Account in Cebu Site

2 weeks ago

Cebu City, Central Visayas, Philippines Talent Outsourcing Channel Solutions Full time ₱150,000 - ₱250,000 per year

We areseeking a motivated and customer-focused Work at Home Customer Service Representative (CSR) to join our dynamic team in Cebu City, Cebu. This full-time role offers the flexibility of working remotely, allowing you to balance your professional and personal commitments.

What you'll be doing

  • Providing high-quality customer service and support to our clients through inbound and outbound calls
  • Handling a wide range of customer inquiries and requests, including order processing, product information, and troubleshooting
  • Identifying opportunities to enhance the customer experience and suggest process improvements
  • Collaborating with cross-functional teams to ensure seamless service delivery

What we're looking for

  • With or without BPO experience
  • Excellent communication and interpersonal skills, with the ability to interact with customers in a professional and empathetic manner
  • Strong problem-solving and critical thinking skills to effectively address customer concerns
  • Ability to work independently and as part of a team in a fast-paced, dynamic environment
  • Fluency in both English and Cebuano/Visayan languages

What we offer

  • Competitive salary and performance-based incentives
  • Comprehensive health and wellness benefits, including medical, dental, and life insurance
  • Opportunities for career growth and professional development
  • Flexible work arrangement
  • Supportive and collaborative work culture

If you're ready to embark on an exciting and rewarding career, we encourage you to apply now and become part of our exceptional team

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