Sales Administrative Assistant
5 hours ago
Job Summary
The Sales Assistant supports in handling administrative tasks, coordinating documentation, assisting clients, and ensuring a smooth sales process from inquiry to turnover. The role is vital in maintaining efficient operations, high-quality customer service, and timely completion of sales transactions.
Duties and Responsibilities
1. Sales Support & Coordination
- Assist
Sellers with their daily sales activities such as but not limited to the
conduct of their prospecting, presentation, and closing. - Prepare
and update sales reports, booking summaries, and inventory lists. - Coordinate
with marketing, documentation, finance, admin, and other departments for
smooth processing of sales requirements. - Coordinate
& schedule client site visits and tripping.
2. Customer Service
- Handle
client inquiries (walk-ins, phone calls, emails, digital channels) and
provide accurate project information. - Assist
clients with reservation procedures, payment reminders, and documentation
requirements. - Ensure
excellent customer relations and address client concerns promptly.
3. Documentation & Processing
- Process
reservation documents, forms, contracts, and other required paperwork. - Monitor
submission of client documents (IDs, proof of income, requirements for
loan approval, etc.). - Facilitate
booking of sales and ensure accuracy and completeness of all sales files.
4. Marketing & Events Support
- Support
sales and marketing events (open houses, caravans, roadshows, project
launches). - Assist
in preparing marketing materials, presentations, and promo announcements.
5. Administrative Duties
- Process
payment of utilities for sales office and suppliers for sales events. - Process
budget request for sales activities and input the same in the system for
approval and documentation purpose - Facilitate
the liquidation of all cash advances relating to sales activities whether
company or seller-initiated. - Monitor
office supplies, sales kits, and materials needed by the team. - Handle
basic clerical tasks such as encoding, scanning, mailing, and scheduling.
Technical Competencies and Skills
- Customer Service Orientation
- Sales Coordination
- Attention to Detail
- Time Management
- Team Collaboration
- Integrity and Professionalism
Education, Trainings and Licenses Required
- Bachelor's Degree in Business, Marketing, or related field (preferred but not required).
- Experience in real estate, sales support, or customer service is an advantage.
- Strong communication and interpersonal skills.
- Highly organized, detail-oriented, and able to multitask.
- Proficient in MS Office (Excel, Word, PowerPoint) and familiar with CRM tools.
- Customer-focused, professional
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