Sales Administrative Assistant

1 week ago

Manila, National Capital Region, Philippines Filinvest Land Inc. Full time

Job Summary

The Sales Assistant supports in handling administrative tasks, coordinating documentation, assisting clients, and ensuring a smooth sales process from inquiry to turnover. The role is vital in maintaining efficient operations, high-quality customer service, and timely completion of sales transactions.

Duties and Responsibilities

1. Sales Support & Coordination

  • Assist
    Sellers with their daily sales activities such as but not limited to the
    conduct of their prospecting, presentation, and closing.
  • Prepare
    and update sales reports, booking summaries, and inventory lists.
  • Coordinate
    with marketing, documentation, finance, admin, and other departments for
    smooth processing of sales requirements.
  • Coordinate
    & schedule client site visits and tripping.

2. Customer Service

  • Handle
    client inquiries (walk-ins, phone calls, emails, digital channels) and
    provide accurate project information.
  • Assist
    clients with reservation procedures, payment reminders, and documentation
    requirements.
  • Ensure
    excellent customer relations and address client concerns promptly.

3. Documentation & Processing

  • Process
    reservation documents, forms, contracts, and other required paperwork.
  • Monitor
    submission of client documents (IDs, proof of income, requirements for
    loan approval, etc.).
  • Facilitate
    booking of sales and ensure accuracy and completeness of all sales files.

4. Marketing & Events Support

  • Support
    sales and marketing events (open houses, caravans, roadshows, project
    launches).
  • Assist
    in preparing marketing materials, presentations, and promo announcements.

5. Administrative Duties

  • Process
    payment of utilities for sales office and suppliers for sales events.
  • Process
    budget request for sales activities and input the same in the system for
    approval and documentation purpose
  • Facilitate
    the liquidation of all cash advances relating to sales activities whether
    company or seller-initiated.
  • Monitor
    office supplies, sales kits, and materials needed by the team.
  • Handle
    basic clerical tasks such as encoding, scanning, mailing, and scheduling.

Technical Competencies and Skills

  • Customer Service Orientation
  • Sales Coordination
  • Attention to Detail
  • Time Management
  • Team Collaboration
  • Integrity and Professionalism

Education, Trainings and Licenses Required

  • Bachelor's Degree in Business, Marketing, or related field (preferred but not required).
  • Experience in real estate, sales support, or customer service is an advantage.
  • Strong communication and interpersonal skills.
  • Highly organized, detail-oriented, and able to multitask.
  • Proficient in MS Office (Excel, Word, PowerPoint) and familiar with CRM tools.
  • Customer-focused, professional

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