Afterhours and Emergency Associate

2 weeks ago


Quezon City, National Capital Region, Philippines Probe CX Full time ₱900,000 - ₱1,200,000 per year
  •  Non-negotiable is travel industry and GDS experience of Sabre Red/native 
  • Sabre.
  • High level communication skills both oral and written  
  • Competent in use of MS products/ Google and call centre tools  
  • Able to quickly build rapport and gain trust  
  • An approachable, confident and competent phone manner  
  • Meticulous attention to detail and understanding of the importance of getting things right the first time 
  • A multi-tasker with experience working across multiple channels  
  • Process driven but a nimble learner with the ability to adapt quickly when circumstances require it 
  • Ability to problem solve, negotiate and resolve conflict constructively  
  • Maintains customer centric attitude under pressure  
  • Act with urgency  
  • Flexible with their working days and happy to be slotted into a rotating roster


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