Salesforce Platform Technical Analyst

5 days ago

Quezon City, National Capital Region, Philippines Manulife Full time

Join our team as a
Salesforce Administrator
and play a pivotal role in enhancing our Salesforce platform to support our mission of delivering exceptional customer experiences. This opportunity allows you to leverage your expertise in Salesforce administration, configuration, and support to drive operational efficiency and innovation. By joining our team, you'll gain hands-on experience with large-scale Salesforce implementations and work closely with key business stakeholders to make a tangible impact.

Key Responsibilities:

  • Salesforce Admin
  • Provide Salesforce admin support, including user administration and password resets.
  • Salesforce Production Technical Support
  • Manage incident triage and technical support for Salesforce production issues.
  • Coordinate tasks and change tickets for external app upgrades.
  • Oversee system maintenance and seasonal releases, including sandbox management and certificate renewals.
  • Performing System Maintenance and Seasonal Release (Refresh, Sandbox Creation/Deletion, Site Switch, Certificate Renewal, and Salesforce Integrations)
  • Shift Schedule: EST business hours (8AM – 5PM) / Night Shift PHT
  • Work Set-Up: Hybrid – work on site 3 days per week
  • Location: Quezon City

Required Qualifications:

  • Minimum of 3 years of experience as a Salesforce Platform and Application Administrator.
  • Strong configuration skills, including flows, automation, reports, and dashboards.
  • Ability to read Apex code; writing Apex code is an advantage.
  • Experience in Salesforce platform maintenance and organization health checks.

Preferred Qualifications:

  • Experience managing large-scale Salesforce implementation projects.
  • Proficiency in Salesforce deployment and sandbox management.
  • Strong communication skills with a proven ability to work with key business stakeholders.
  • Issue and ticket management experience.
  • Knowledge of Salesforce integrations and external application upgrades.

When you join our team:

  • We'll empower you to learn and grow the career you want.
  • We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
  • As part of our global team, we'll support you in shaping the future you want to see.

  • Salesforce Technical Lead

    1 week ago

    Makati City, National Capital Region, Philippines TASQ Staffing Solutions Full time

    About the job: Salesforce Technical Lead - Assistant Manager Work Schedule: Morning ShiftWork Setup: Hybrid (3x onsite per week) | MakatiEligibility: Open to local and expat candidates currently residing in the Philippines Job Summary: The Senior Technical Lead will be responsible for leading technical development and support activities for Salesforce...

  • Salesforce Technical Lead

    5 days ago

    Makati City, National Capital Region, Philippines TASQ Staffing Solutions Full time

    About the job: Salesforce Technical Lead - Assistant ManagerWork Schedule: Morning ShiftWork Setup: Hybrid (3x onsite per week) | MakatiEligibility: Open to local and expat candidates currently residing in the PhilippinesJob Summary:The Senior Technical Lead will be responsible for leading technical development and support activities for Salesforce...

  • Salesforce Technical Lead

    2 weeks ago

    Makati City, National Capital Region, Philippines TASQ Staffing Solutions Full time

    Job Summary:The Senior Technical Lead will be responsible for leading technical development and support activities for Salesforce applications and systems as part of the Application Support Services provided to clients. The ideal candidate would have extensive technical experience in Salesforce, excellent problem-solving skills, and an ability to work...

  • Senior Platform Technical Analyst

    2 weeks ago

    Quezon City, National Capital Region, Philippines Manulife Full time

    The Digital Initiatives Team is seeking aSeniorPlatform Technical Analystto join our Segment Tech function at MBPS. In this role, you will play a key role in supporting and enhancing our Adobe Experience Manager (AEM) platform. The ideal candidate will have proven experience administering AEM within an AWS environment and a strong understanding of platform...

  • Platform Technical Analyst

    2 weeks ago

    Quezon City, National Capital Region, Philippines Manulife Full time

    The Digital Initiatives Team is seeking a Platform Technical Analyst to join our Segment Tech function at MBPS. In this role, you will play a key role in supporting and enhancing our Adobe Experience Manager (AEM) platform. The ideal candidate will have proven experience administering AEM within an AWS environment and a strong understanding of platform...

  • Platform Technical Analyst

    2 weeks ago

    Quezon City, National Capital Region, Philippines Manulife Full time

    The Digital Initiatives Team is seeking aPlatform Technical Analystto join our Segment Tech function at MBPS. In this role, you will play a key role in supporting and enhancing our Adobe Experience Manager (AEM) platform. The ideal candidate will have proven experience administering AEM within an AWS environment and a strong understanding of platform...

  • Salesforce Developer

    2 weeks ago

    Makati City, National Capital Region, Philippines Novare Full time

    JOB SUMMARY:We are seeking a talented Salesforce Developer to join our dynamic team who will be responsible for developing, customizing, and implementing Salesforce solutions to meet the business needs of our clients. You will work closely with stakeholders, including business analysts, project managers, and end users, to analyze requirements and translate...

  • Salesforce QA Analyst

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines Outsource Broker Support Full time

    You will be required to assist in all aspects of the quality assurance function, which may at times extend beyond the duties listed below.Managing the day-to-day QA operations such as writing and executing test cases, managing test cycles, coordinating with internal stakeholders and technology partners, and ensuring overall product quality across our...

  • Salesforce Administrator

    2 weeks ago

    Quezon City, National Capital Region, Philippines VA Masters Full time

    Role OverviewWe are looking for an experienced Salesforce Administrator to manage, optimize, and maintain our Salesforce CRM. The ideal candidate will ensure smooth operations across sales, marketing, and customer success by leveraging automation, integrations, and best practices.Key ResponsibilitiesConfigure and maintain Salesforce objects, fields, page...

  • Senior Salesforce Developer

    6 days ago

    Mandaluyong City, National Capital Region, Philippines ConnectOS Full time

    Schedule: Monday to Friday (6:00AM - 3:00PM PHT)What are we looking for?We are seeking a highly experienced and motivated Senior Salesforce Developer to join our team. The ideal candidate will be a subject matter expert in the Salesforce platform, capable of leading complex development projects, designing scalable solutions, and mentoring junior team...