Service Advisor II
6 days ago
Job description:
- Serve as the primary point of contact for all auto repair queries and concerns.
- Evaluate the customer's needs and offer suitable solutions.
- Advise on necessary car repair and services.
- Liaise with technicians to ensure effective communication between the parties.
- Facilitate smooth and efficient workflow within the company by scheduling repair services.
- Review and explain technical diagnoses and costs to customers.
- Resolve customer complaints satisfactorily.
- Uphold the company's reputation and brand image by providing excellent customer service.
Qualifications:
- Proven experience in a similar role in the automotive industry.
- Excellent customer service and communication skills.
- In-depth understanding of auto repair processes and technology
- Ability to multitask in a fast-paced environment.
- Strong problem-solving skills and keen attention to detail.
- Ability to explain complex technical information to non-technical customers.
- Basic computer skills for managing customer databases.
Job Type: Full-time
Pay: Php25, Php26,000.00 per month
Experience:
- Service Advisor: 2 years (Required)
Work Location: In person
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