Assistant Manager

1 day ago

Taguig, National Capital Region, Philippines Sage Metrics Services Full time ₱60,000 - ₱75,000 per year

Job Title: Assistant Operations Manager – Receivables / Revenue Cycle

Function/Department: Receivables

Work set-up: Onsite (Science Hub 2 Mckinley Hill Taguig)

Work schedule: Rotating schedule

Pay Range: 60,000 – 75,000 basic / 2,000 allowance

Reporting to: Director - Operations

Recruitment process – HRI, Level 1 and Level 2 interview

Role Description:

The Receivables Department Manager has the responsibility of

supervising their team, whether they are working within an office or remotely in a virtual

call center setting. This role entails assessing the department's progress and the

performance of its employees, managing employee records, ensuring quality assurance,

handling reporting, and collaborating with clients, among other duties.

REQUIRED QUALIFICATIONS:

 Bachelor's degree or equivalent experience is required

 Must have a Call center management and healthcare experience

 Experience with dialer systems and terminology

 Must have a solid experience in AR Follow up and Claims Denials in at least 3-5 years in the field

Competencies and Skills:


• Proficient in collaborative communication with colleagues, staff, management, and

clients.


• Consistently maintain a professional and courteous demeanor.


• Possess operational familiarity with personal computers.


• Exhibit initiative and creativity in carrying out job responsibilities.


• Outstanding written and verbal communication skills.


• Ability to prioritize multiple tasks in a busy work environment


• Display strong leadership qualities

Responsibilities:


• Provide oversight and leadership for daily departmental activities.


• Manage account inventories and regularly report to the Operations Director,

including daily/weekly updates.


• Monitor staff training initiatives.


• Maintain accurate time and attendance records for the team.


• Coordinate and step in for employees during periods of absenteeism or high

workloads/call volumes.


• Occasionally travel may be required.


• Coordinate overtime as needed to manage workload fluctuations.


• Report and document employee disciplinary issues to superiors and HR.


• Conduct quality assurance assessments, including account audits and evaluations of

employee productivity and performance.


• Collaborate closely with the client service manager to ensure alignment with client

expectations.


• Adhere to prescribed policies and procedures outlined in the Employee Handbook

and the Employee Code of Conduct.


• Actively participate in the Corporate Compliance Program.


• Assist in various projects as assigned by management.

Expected/Key Results:


• Meet contractual client obligations


• Meet internal / client SLAs (NPS, AHT, customer experience, efficiency, qualitative

metric, etc)


• Meet revenue targets through FTE delivery, staffing levels, etc


• Meet retention target for the team


• Process improvement through implementation suggestions maximize the efficiency


• Lesser incidents of critical ops process escalations


• Build new client relationships and sustaining existing client relationships


• Building strong internal stakeholder relationships


• Achieve a score of XXXX on Employee Satisfaction parameters for respective

programs / processes

  • Assistant Manager

    1 day ago

    Taguig, National Capital Region, Philippines Two Summit Life Insurance Agency Full time ₱900,000 - ₱1,200,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a part-time hybrid role for an Assistant Manager based in Taguig. The Assistant Manager will be responsible for overseeing daily operations, supporting team coordination, managing schedules, and ensuring efficient workflow. Additionally, the Assistant Manager will handle customer...

  • Assistant Manager

    5 days ago

    Taguig, National Capital Region, Philippines WHR Global Consulting Full time

    Join to apply for the Assistant Manager - Accounts Payable role at WHR Global ConsultingLocation: BGC | Employment Type: Full time | Schedule: Day Shift | Work Arrangement: Office-based – 80% normal duties, Field-based – 10%Salary: Php 40,000 to Php 45,000About The RoleThe Assistant Manager - Accounts Payable is responsible for, but not limited to,...

  • Assistant Manager

    1 day ago

    Taguig, National Capital Region, Philippines Lobien Realty Group Full time $104,000 - $130,878 per year

    Company DescriptionLobien Realty Group is a full-service real estate consultancy and property investments strategy firm engaged in commercial and office space leasing, capital investments optimization, and property sales.Role DescriptionThis is a full-time on-site role for an Assistant Manager at Lobien Realty Group located in Taguig. The Assistant Manager...

  • Assistant Manager

    1 day ago

    Taguig, National Capital Region, Philippines The Hiring Hub Full time ₱200,000 - ₱250,000 per year

    Train staff to become competent members of the teamWork in tandem with the manager to observe, recognise and reward good performancesEnforces rules and procedures set in the restaurant to ensure that the operations are in line with the restaurant goals.Assist in managing guest reviews in person and on all platforms, providing appropriate and professional...

  • Assistant Manager/Manager

    7 days ago

    Taguig, National Capital Region, Philippines Cushman & Wakefield Full time

    OverviewAssistant Manager/Manager - Lease Data Management at Cushman & Wakefield. The role assists the Manager in overseeing day-to-day operations, supporting initiatives that enhance productivity, efficiency and quality service delivery, while also performing analyst tasks. This role leverages technical expertise and leadership potential to ensure and...

  • IT Assistant Manager

    1 day ago

    Taguig, National Capital Region, Philippines One Outsource Direct Corporation Full time $90,000 - $120,000 per year

    JOB OBJECTIVE:To assist in overseeing and managing the IT infrastructure operations, ensuring the stability, performance, and security of the Nutri-Asia's IT systems. This role focuses on maintaining and optimizing servers, storage systems, cloud infrastructure, and network infrastructure to support business growth with security, reliability, and...

  • Assistant HR Manager

    1 day ago

    Taguig, National Capital Region, Philippines Private Advertiser Full time ₱900,000 - ₱1,200,000 per year

    POSITION SUMMARYAssists the Human Resources Manager in organizing, planning, and executing all HR functions and programs. Ensures the effective implementation of HR policies and procedures and supports departmental initiatives aligned with organizational goals. MINIMUM REQUIREMENTSBachelor's degree in Human Resources, Accountancy, Business Administration,...

  • Assistant Sales Manager

    1 day ago

    Taguig, National Capital Region, Philippines Grafica Digital Marketing Services Full time $40,000 - $80,000 per year

    Job Role:Assistant Sales ManagerCompany Name:Lobien Realty GroupIndustry:Real Estate Broker, SalesNature of Work:OnsiteWork Address:23rd Floor, High Street South Corporate Plaza Tower 1 26th Street, Corner 9th Ave, Taguig, 1630 Metro ManilaQualifications:College Graduate, Bachelor of Science in Business Administration or other related coursesKey...

  • Assistant Restaurant Manager

    1 day ago

    Taguig, National Capital Region, Philippines Yamakawa Holdings Inc. Full time ₱200,000 - ₱250,000 per year

    Assistant Restaurant Manager @ Peri Peri, Market Market Mall, Taguig CityCORE RESPONSIBILITIES:PROFITABILITY (Finance, Sales & Control): Assist in sales tracking, store-level marketing activities, and cost control initiatives.PEOPLE (Work & Service Culture): Lead shifts, supervise teams during operations, and ensure proper handover and training.PRODUCT...

  • Project Management Assistant

    1 day ago

    Taguig, National Capital Region, Philippines The Aivee Group Full time ₱104,000 - ₱130,878 per year

    Project Management Assistantwill provide administrative, logistical, and project coordination support to ensure the timely and successful execution of various initiatives under The Aivee Group. This role requires a detail-oriented and highly organized individual who thrives in a fast-paced, client-centric, and aesthetics-driven environment.Project Planning &...