Timekeeping Associate-2

The Timekeeping System Administrator role is responsible for monitoring, adjusting, and approving timecards in UKG to ensure timecard accuracy for payroll submission. This position utilizes knowledge and experience with a variety of human resources, benefits and payroll practices and procedures when managing timecards.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for maintaining employee timekeeping records in UKG system to ensure accuracy of payroll processing across given LOB(s), Region(s), or Pay Group(s)
• Process timecard adjustments via approvals in system or via manual entries
• Validate adjustments for accuracy prior to making changes in UKG system
• Monitor and maintain accrual balances to ensure employees are within Company Policy for pay codes
• Assist Employees and Managers in researching timekeeping issues or concerns
• Assist management in the identification and correction of timekeeping and/or payroll errors
• Conduct training sessions with various levels of users on system functionality
• Ensure systems and processes are in compliance with relevant labor laws
• Provide hours-of-operation coverage for Timekeeping intake such as email inboxes, ticketing systems, or other systems
• Other duties as assigned

PROFESSIONAL COMPETENCIES:

• Strong written and oral communication skills, including via email, messaging platform, or face-to-face
• Excellent organizational & time management skills
• Ability to collaborate across various departments, sharing information and receiving feedback
• Strong analytical ability & problem-solving skills
• Ability to work independently and as part of a team, as situations require
• Ability to "think outside the box" and proactively recommend solutions and process improvements

QUALIFICATIONS:

• 1-3 years of experience in a relevant role in HR administration, call center roles, or other office jobs
• Prior experience with an enterprise timekeeping system (such as UKG) is preferred
• Must be able to work a flexible schedule including nights, weekends, and Holidays