2 Assessments then Final interview agad
1 week ago
-Provide exceptional customer service and support to clients through various communication channels.
-Handle incoming calls and inquiries, addressing customer needs and resolving issues efficiently.
-Maintain accurate records of customer interactions and transactions.
Assist in scheduling appointments and coordinating with relevant departments.
-Demonstrate strong problem-solving skills to identify and resolve customer concerns.
Requirements
-Educational Qualifications: High School Diploma or equivalent
-Experience Level: Junior: 0–2 years
-Skills and Competencies: Proficient in English language, strong customer service orientation, excellent problem-solving skills, ability to manage scheduling tasks, familiarity with call center operations, and technical proficiency.
-Responsibilities and Duties: Ability to multitask and prioritize workload in a fast-paced environment
-Qualities and Traits: Strong communication skills, patience, empathy, and a positive attitude towards customer service.
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