Site Admin Officer

4 hours ago

Iloilo City, Western Visayas, Philippines WrkPod Full time ₱900,000 - ₱1,200,000 per year

LOCATION: ILOILO, WESTERN VISAYAS, PHILIPPINES

Work Arrangement:

  • Temporarily stationed in a
    co-working space near Iloilo Richmonde Tower Complex
    .
  • Will transfer to
    WrkPod Iloilo Office (Richmonde Tower, Megaworld Boulevard, Mandurriao District)
    once construction is completed.

Qualifications:

  • Bachelor's degree in Business Administration, Operations Management, or related field.
  • At least 3 years' experience in admin or operations roles (BPO/facilities management preferred).
  • Strong leadership and team management background.

Overview:

Responsible for managing the
daily operations of the WrkPod Iloilo site
, ensuring smooth facility operations, staff productivity, compliance, and coordination between admin and client-service teams.

Main Responsibilities:

Site & Facility Operations

  • Ensure the site is safe, clean, and compliant with health and safety standards.
  • Coordinate repairs, maintenance, and upgrades with the Facilities Supervisor.
  • Oversee contractors, construction progress, and project timelines.
  • Manage site-related budgets and track expenses.
  • Conduct regular site inspections and ensure quality and compliance.
  • Identify cost-saving measures without affecting quality.
  • Act as main point of contact for clients, management, and contractors.

Staff Oversight

  • Monitor productivity and performance of VA-Ps and WrkPod staff.
  • Work closely with HR, Training, and Concierge Managers to support staff.
  • Help team members meet KPIs and maintain a positive, collaborative environment.

Operational Management

  • Ensure day-to-day site operations align with company goals and client commitments.
  • Resolve issues promptly and escalate major concerns to the Operations Manager.

Client Support

  • Support the Concierge Services Manager with site-related client concerns.
  • Coordinate with HR and Concierge teams for smooth service delivery.
  • Use client feedback to improve site efficiency and service quality.

Compliance & Reporting

  • Maintain accurate site, attendance, and performance records.
  • Ensure compliance with WrkPod policies and regulations.
  • Submit regular performance and operations reports to management.

Team Coordination & Training

  • Assist HR and Concierge in onboarding and training new staff.
  • Conduct team meetings to share updates and address issues.
  • Identify training needs and recommend development programs.

Emergency & Safety

  • Oversee emergency protocols and conduct safety inspections.
  • Coordinate contingency plans to minimize disruptions.

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