Danish Bilingual Speaker
1 week ago
Job Description:
Responsibilities:
- Acting as a first point of contact for users and customers.
- Identifying and diagnosing issues and problems.
- Categorizing and recording queries
- Providing solutions to issues.
- Advising users on the appropriate course of action.
- Monitoring issues from start to resolution.
- Escalating unresolved problems to a higher level of support, if needed.
- Providing essential online security advice and support.
- Delivering customer service through multiple channels including human, digital, self-service, and automated.
- Logging issues and resolutions, tracking trends, and sharing insights with developers and product leaders.
Qualifications:
- At least vocational graduate
- Open to native and Filipino nationals who can speak, write and type Danish language
- Amenable to work onsite in McKinley, Taguig
- Can start ASAP
Job Types: Full-time, Permanent
Pay: Php80, Php85,000.00 per month
Work Location: In person
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