Sr Salesforce Administrator

1 day ago

Ayala Alabang, National Capital Region, Philippines First Advantage Full time ₱1,200,000 - ₱2,400,000 per year
As a Senior Salesforce Administrator at First Advantage (FA), you will be responsible for the day-to-day configuration, support, maintenance, and improvement of our Salesforce platform. You will play a key role in ensuring the stability, scalability, and usability of Salesforce across multiple business units, including Sales, Marketing, Customer Care, and Operations.

This role requires deep expertise in Salesforce administration, including user management, security settings, automation tools, and data integrity. You will collaborate closely with cross-functional teams to implement enhancements, troubleshoot issues, and support strategic initiatives that drive revenue growth and operational efficiency.

The ideal candidate will have 5+ years of hands-on Salesforce administration experience, a strong understanding of Salesforce best practices, and a passion for optimizing CRM systems to support business goals. Experience with Sales Cloud, Service Cloud, and integration with tools like Salesloft, ZoomInfo, and DocuSign is highly desirable.

This is a fully remote position, with occasional travel for team events or training.

Responsibilities: 
System Maintenance: Perform regular system audits, monitor performance, and manage platform upgrades and releases.
Automation & Configuration: Build and maintain Flows, Validation Rules, Approval Processes, and Custom Objects to support business processes.
Support & Troubleshooting: Provide Tier 2 support for Salesforce-related issues and collaborate with support team and business teams to resolve them.
Documentation: Maintain comprehensive documentation of system configurations, processes, and change logs. Collaboration: Work closely with Business Analysts, Developers, and stakeholders to gather requirements and implement scalable solutions.
Reporting & Dashboards: Create and manage reports and dashboards to support business insights and decision-making.
Integration Support: Assist in managing integrations with third-party tools such as Salesloft, ZoomInfo, DocuSign, and others.

Required Skills:
Salesforce Expertise: Proficiency in Salesforce administration tools including Flows, Process Builder, Lightning App Builder, and Permission Sets.
Security & Access Management: Strong understanding of Salesforce security model including profiles, roles, sharing rules, and field-level security.
Data Management: Experience with data import/export tools (Data Loader, Workbench) and maintaining data quality.
Problem Solving: Excellent troubleshooting skills and ability to resolve complex system issues
Communication: Strong verbal and written communication skills to interact with technical and non-technical stakeholders
Project Management: Ability to manage multiple tasks and projects in a fast-paced environment.
Certifications: Salesforce Certified Administrator required; Advanced Administrator or Platform App Builder certification is a plus.
Tool Familiarity: Experience with Salesforce-integrated tools such as Salesloft, ZoomInfo, DocuSign, and Tableau are preferred.

Education & Experience:
Education: Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field.
Experience: Minimum of 5 years of experience as a Salesforce Administrator in a mid-to-large scale organization.
Certifications: Salesforce Certified Administrator required; additional certifications are a plus.

United States Equal Opportunity Employment:

First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

  • Sr Salesforce Administrator

    1 day ago

    Ayala Alabang, National Capital Region, Philippines First Advantage Full time ₱900,000 - ₱1,200,000 per year

    As a Senior Salesforce Administrator at First Advantage (FA), you will be responsible for the day-to-day configuration, support, maintenance, and improvement of our Salesforce platform. You will play a key role in ensuring the stability, scalability, and usability of Salesforce across multiple business units, including Sales, Marketing, Customer Care, and...

  • Sr Salesforce Administrator

    1 day ago

    Ayala Alabang, National Capital Region, Philippines FIRST ADVANTAGE Full time ₱900,000 - ₱1,200,000 per year

    As a Senior Salesforce Administrator at First Advantage (FA), you will be responsible for the day-to-day configuration, support, maintenance, and improvement of our Salesforce platform. You will play a key role in ensuring the stability, scalability, and usability of Salesforce across multiple business units, including Sales, Marketing, Customer Care, and...

  • Lead Salesforce Administrator

    1 day ago

    Ayala Alabang, National Capital Region, Philippines First Advantage Full time ₱1,200,000 - ₱2,400,000 per year

    As a Lead Salesforce Administrator at First Advantage (FA), you will be responsible for the day-to-day configuration, support, maintenance, and improvement of our Salesforce platform. You will play a key role in ensuring the stability, scalability, and usability of Salesforce across multiple business units, including Sales, Marketing, Customer Care, and...

  • Lead Salesforce Administrator

    2 days ago

    Ayala Alabang, National Capital Region, Philippines FIRST ADVANTAGE Full time ₱900,000 - ₱1,200,000 per year

    Alabang, Muntinlupa, Remote, PhilippinesAs a Lead Salesforce Administrator at First Advantage (FA), you will be responsible for the day-to-day configuration, support, maintenance, and improvement of our Salesforce platform. You will play a key role in ensuring the stability, scalability, and usability of Salesforce across multiple business units, including...

  • Sr. Autosys Developer

    1 day ago

    Ayala Alabang, National Capital Region, Philippines GECO Asia Pte Ltd Full time ₱900,000 - ₱1,200,000 per year

    About Us:GECO Philippines, part of the GECO Asia Group of Companies, is a specialist IT Consulting Services company with headquarters in Singapore and two delivery centers in the Philippines.Position: Sr. Autosys DeveloperKey ResponsibilitiesJob Scheduling & AutomationDevelop, configure, and maintain automated job scheduling workflows using tools such as...

  • Sr SQL Database Administrator

    2 weeks ago

    Ayala Alabang, National Capital Region, Philippines NYGC Services, Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    Behavior and abilities:7-10 years of experience in Infrastructure  IT, with 3 years specifically on DB Administration, 2. Self motivated, eager to learn in the IT profession,3.  Team player must be able to work with people within and outside of the IT department,4.     Customer service oriented,5.     Excellent communication skills, verbal and...

  • Sr Analyst, Credit Risk and Reporting

    2 days ago

    Ayala Alabang, National Capital Region, Philippines W. R. Grace Full time ₱900,000 - ₱1,200,000 per year

    Requisition ID: 24338Grace, a Standard Industries company, is a leading global supplier of catalysts, engineered materials and fine chemicals. We provide innovative products, technologies and services which our customers use to manufacture everyday products like renewable fuels, pharmaceuticals, toothpaste, cosmetics, food packaging, beer, edible oils and...

  • HR Help Center Coordinator

    1 day ago

    Ayala Alabang, National Capital Region, Philippines Capital One Full time ₱150,000 - ₱250,000 per year

    Alabang , Philippines, Muntinlupa City, National Capital Region (Manila)HR Help Center CoordinatorSummary:To assist the Principal HR Specialist/Sr. Specialist/Principal Recruiter in an assigned Human Resource sub-function such as HR Help Center.General Responsibilities:Provides functional support in the assigned sub-function, including but not limited to:HR...

  • RevTech Support Specialist

    2 days ago

    Ayala Alabang, National Capital Region, Philippines FIRST ADVANTAGE Full time ₱900,000 - ₱1,200,000 per year

    Alabang, Remote, PhilippinesAre you passionate about empowering teams through technology? Apply now as a RevTech Support Specialist and become the go-to expert for Salesforce across different teams in our global organization. The RevTech Support Specialist will act as the main point of contact responsible for providing guidance and support about the...

  • RevTech Support Specialist

    2 days ago

    Ayala Alabang, National Capital Region, Philippines First Advantage Full time ₱900,000 - ₱1,200,000 per year

    Are you passionate about empowering teams through technology? Apply now as a RevTech Support Specialist and become the go-to expert for Salesforce across different teams in our global organization.The RevTech Support Specialist will act as the main point of contact responsible for providing guidance and support about the Salesforce application for Sales,...