Claims Analyst
3 days ago
General Description:
This position is responsible for the overall review, assessment, and decision of claims.
Responsibilities:
- Determine eligible benefits based on documents submitted and policy provisions.
- Adjudicate claims and determine corresponding recommendation or decision within rescribed approval limits and within the defined turnaround time.
- Ensure accurate benefit payouts in accordance with the policy details, laws and regulations.
- Assist junior adjudicators with complex claims beyond their authorities.
- Escalate possible fraudulent claims to the Team Lead and recommend appropriate action.
- Actively participate in and contribute to projects and initiatives.
Skill Set
- Excellent written and oral communication skills
- Highly analytical
- Excellent understanding of life insurance policy provisions
- Understands common medical terms and illnesses
- With knowledge and understanding of insurance laws and regulations
- Quick thinker and can work independently under pressure
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