Customer Svc Rep 4

1 day ago

Ayala Alabang, National Capital Region, Philippines Lattice Semiconductor Full time ₱300,000 - ₱600,000 per year
Lattice Overview

There is energy you can feel crackling at any of our international locations. It's an energy generated by enthusiasm for our work, for our teams, for our results, and for our customers. Lattice is a worldwide community of engineers, designers, and manufacturing operations specialists in partnership with world-class sales, marketing, and support teams, who are developing programmable logic solutions that are changing the industry. Our focus is on R&D, product innovation, and customer service, and to that focus, we bring total commitment and a keenly sharp competitive personality.

Energy feeds on energy. If you flourish in a fast paced, results-oriented environment, if you want to achieve individual success within a "team first" organization, and if you believe you can contribute and succeed in a demanding yet collegial atmosphere, then Lattice may well be just what you're looking for.

Responsibilities & Skills

- Demonstrate strong leadership in managing complex projects involving multiple internal and external stakeholders.
- Lead cross-functional coordination to address customer supply requirements and resolve issues proactively.
- Analyze data and apply strategic thinking to identify and resolve supply gaps and/or other issues before resulting in a customer escalation
- Drive end-to-end project management, ensuring alignment across teams, timely delivery of outcomes and seamless execution.
- Serve as a central point of contact between customers/Sales and internal teams such as Planning, Logistics, Quality, etc.
- Maintain a business manager mindset, balancing operational execution with strategic priorities.
- Support continuous improvement initiatives and contribute to a more effective and more efficient customer supply management processes.
- Exhibit sound judgment and decisiveness in navigating complex challenges, addressing immediate needs while supporting long-term strategy.
- Communicate effectively with senior leadership, customers, and cross-functional teams.
- Highly adaptable to the ever changing business needs
- Assist in developing junior team members, fostering a culture of accountability, collaboration, and continuous learning.

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