SME - Tech Sales

7 days ago

Mabalacat, Central Luzon, Philippines Sutherland Full time ₱24,000 - ₱60,000 per year
Company Description

At Sutherland, we are committed to creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals and we are looking to add a Tech Lead/SME who will assist the Team Manager to lead, develop and motivate a high-performance team of support professionals. If you believe you have what it takes and you are ready to take the next step in your career, come work with us

Job Description

As a Tech Lead, you will set the path to success by managing performance and service quality to guarantee customer satisfaction and meet revenue.

You are also expected to:

  • Establish and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet expectations
  • Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line
  • Identify the training needs that will equip the staff with fundamental skills and knowledge
  • Have a thorough understanding of the various system tools and operational procedures utilized within the program
  • Collaborate with stakeholders on a regular basis for changes in promotions and updates
  • Conduct all defined and required process compliance and adherence to all team members, partners, and third-party providers
Qualifications

Our most successful candidates will have:

  • Finished a Bachelor's Degree in any course
  • One to two years of experience in a similar role.
  • Have strong analytical skills; able to interpret data, identify trends, and make suggestions for improvements
  • Have demonstrated leadership skills; able to take the lead in making improvements and resolving issues
  • Be able to efficiently manage time and keep track of multiple schedules, meetings, and initiatives
  • Have strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner
  • Have excellent working knowledge of MS Office applications
Additional Information

All your information will be kept confidential according to EEO guidelines.

  • SME - Tech Sales

    7 days ago

    Mabalacat, Central Luzon, Philippines Sutherland Full time ₱900,000 - ₱1,200,000 per year

    Company DescriptionAt Sutherland, we are committed to creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals and we are looking to add a Tech Lead/SME who will assist the Team Manager to lead, develop and motivate a high-performance team of...

  • SME - Tech Sales

    7 days ago

    Mabalacat, Central Luzon, Philippines Sutherland Full time ₱250,000 - ₱500,000 per year

    Company Description: At Sutherland, we are committed to creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals and we are looking to add a Tech Lead/SME who will assist the Team Manager to lead, develop and motivate a high-performance team of...

  • Call Center Supervisor

    5 days ago

    Mabalacat, Central Luzon, Philippines Asurion Full time ₱1,200,000 - ₱2,400,000 per year

    Supervisor, Call Center OperationsFor more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued.We help people do more with their technology and stay connected on all of their devices. We provide our customers with simple, helpful advice to get the most from...

  • Administative Assistant

    7 days ago

    Mabalacat, Central Luzon, Philippines CC Full time ₱80,000 - ₱120,000 per year

    Brief: CC.Talent are seeking a highly organized and proactive General Administrative Assistant to provide comprehensive administrative, marketing, and operational support to the CEO and team. The ideal candidate is detail-oriented, tech-savvy, and capable of managing multiple priorities efficiently — from organizing communication and content to supporting...

  • SME - Tech Sales

    4 days ago

    Mabalacat, Philippines Sutherland Full time

    Company Description At Sutherland, we are committed to creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal‑oriented and strategic‑thinking individuals and we are looking to add a Tech Lead/SME who will assist the Team Manager to lead, develop and motivate a high‑performance team...

  • SME - Tech Sales

    4 days ago

    Mabalacat, Philippines Sutherland Global Full time

    Company Description: At Sutherland, we are committed to creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals and we are looking to add a Tech Lead/SME who will assist the Team Manager to lead, develop and motivate a high-performance team of...

  • Team Manager Tech Sales

    4 weeks ago

    Mabalacat, Philippines Sutherland Full time

    Company DescriptionAbout SutherlandArtificial Intelligence. Automation.Cloud engineering. Advanced analytics.For business leaders, these are key factors of success. For us, they’re our core expertise.We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.We’ve...

  • Team Manager

    2 weeks ago

    Mabalacat, Philippines Sutherland Global Full time

    Company Description: About Sutherland Artificial Intelligence. Automation.Cloud engineering. Advanced analytics.For business leaders, these are key factors of success. For us, they’re our core expertise.We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence. We’ve...

  • Team Manager Sales

    3 weeks ago

    Mabalacat, Philippines Sutherland Full time

    About Sutherland Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence. We’ve created over 200...

  • Operations Manager

    4 days ago

    Mabalacat, Philippines Asurion Full time

    Location: Nu, Sta. Rosa, Laguna Work Arrangement: 100% Onsite Work Schedule: Shifting (Majority Nightshift) EXPERIENCE Minimum of 5-8 years call center experience required, with at least 3-5 years at the manager level 2-3 years directly managing call center supervisors Proven and demonstrable leadership, management, and motivational skills Non negotiable...

  • Digital Sales VA

    4 days ago

    Mabalacat, Philippines TalentPop App Full time

    An Elite, Fully Remote Role Where Your Performance Dictates Your Paycheck and Your Path! Join TalentPop – Where Top Performers Thrive Are you a top-tier performer who shatters goals? TalentPop partners with dynamic, high-growth e-commerce brands, and we’re looking for sales-minded individuals for a high-octane, revenue-driving position that offers...

  • Sales Rep

    2 weeks ago

    Mabalacat, Philippines MyEdSpace Full time

    At MyEdSpace, we find the best teachers on the planet and empower them to become the most inspiring, tech-enabled educators, able to reach the students who need them most – wherever they are, whatever their means. Because we believe that every child deserves access to quality education, regardless of geography or socioeconomic background, to achieve their...

  • Sales Person WFH Growthbacker Role

    4 days ago

    Mabalacat, Philippines Cyberbacker Careers Full time

    1 day ago Be among the first 25 applicants Direct message the job poster from Cyberbacker Careers Cyberbacker is a people development company with the goal of partnering great individuals with clients who share the same values and characters. Cyberbacker aims to provide premium and world-class services to its partners. Today, in just the span of four years,...

  • Sales Compliance Specialist

    3 weeks ago

    Mabalacat, Philippines Asurion Full time

    Purpose & Description The Sales Compliance Specialist is a subject matter expert that analyzes sales behavior patterns within call center, in-home, and in-store interactions. This role is responsible for inspecting potential compliance risk and reporting findings to internal leadership. The Specialists review customer interactions and aggregate data to...